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BMW

4.5

About this business

Location details

700 Kenilworth Dr, Towson, MD, 21204, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.52,738 reviews
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Ira095's profile image
Ira095 
5 years ago

"John VanBuren Client Advisor was excellent. I was..." John VanBuren Client Advisor was excellent. I was confident buying from this dealership. The car was in a perfect condition detailed and ready before we came. John took his time to explain the process and helped us get everything ready before we even got there.i recommend this advisor and this dealership for their professionalism and exceptional customer service! 

Business response:

Hi William, Congratulations on the purchase of your BMW! We know you're going to really enjoy driving it. It was a pleasure assisting you. Thank you for sharing your experience with John! 

Salliew01's profile image
Salliew01 
5 years ago

"Tyler was an exceptional sales professional. Patiently..." Tyler was an exceptional sales professional. Patiently reviewed BMW’s features and answered all questions thoroughly. Offered his assistance on future questions I might have 

Business response:

Thank you for sharing your feedback regarding Tyler. He's an asset to our dealership. We're glad you felt the same. Congratulations on the purchase of your new BMW. Enjoy driving it! 

Lvesnovsky's profile image
Lvesnovsky 
5 years ago

"From demo car. To appraisal traded car.to finish..." From demo car. To appraisal traded car.to finish paperwork. Very good service..5 Star Service. Will be back next time for new car.will recommend this dealership. 

Business response:

We truly appreciate your 5-star feedback. Thank you for choosing BMW of Towson and congratulations on your purchase. 

mjrosenberg222's profile image
mjrosenberg222 
5 years ago

"Very professional, knowledgeable and a pleasure to do..." Very professional, knowledgeable and a pleasure to do business with. Second car we’ve leased from Towson BMW and entire leasing procee could not have been easier 

Business response:

Congratulations on the lease of your new BMW! We hope you enjoy driving it mile after mile. Thank you for continuing to trust BMW of Towson with your BMW needs! 

Happy Customer's profile image
Happy Customer 
5 years ago

"Great service! Tyler helped us find a car that fit our..." Great service! Tyler helped us find a car that fit our needs. He was very knowledgeable about the car’s features, friendly, and helped us purchase our car quickly and without hassle. 

Business response:

We are so happy that Tyler made the car buying process so easy and enjoyable. Congratulations on the purchase of your new BMW! Enjoy every mile behind the wheel. Happy holidays from all of us at BMW of Towson. 

Jhudachek's profile image
Jhudachek 
5 years ago

"Had to check on an issue, the team is great, the service..." Had to check on an issue, the team is great, the service and attention was perfect. Like the texts and also received a video explaining all. 

Business response:

Thank you for the great review! We will always be here to assist you with your BMW service needs. Thanks for sharing your feedback! 

RHyatt's profile image
RHyatt 
5 years ago

"Excellent customer service all around. Service work was..." Excellent customer service all around. Service work was fantastic and expedient. Great communication and explanation of work needed. Video review of inspection was a great touch! 

Business response:

Thanks so much for the 5-star review! We're glad our video inspection was of great value to you. Thank you for choosing BMW of Towson for your service needs! 

Mac's profile image
Mac 
5 years ago

"Owen Duffy and the team at Towson BMW provided top notch..." Owen Duffy and the team at Towson BMW provided top notch service and made car buying a true pleasure. I’d send my own mother to Owen! 

Business response:

Thanks, Mac! We're so glad that Owen continues to be your go-to for your BMW needs. We truly appreciate your kind words. Thanks for choosing BMW of Towson! 

whthornproject's profile image
whthornproject 
5 years ago

"Very happy with the service and tech support by added..." Very happy with the service and tech support by added video of my car’s engine & inside. BMW of Towson I stop of the line and backs it up! 

Business response:

Thank you so much for choosing BMW of Towson for your service needs. We know you have a lot of choices when it comes to servicing your BMW and we're glad we have earned your business. Thank you for the kind feedback! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 2,738 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.