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BMW
- Automotive
- Towson, MD
About this business
Location details
700 Kenilworth Dr, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Love this dealership. Service department anticipates all..." Love this dealership. Service department anticipates all client needs. Jonathan (Yoni) is knowledgeable and personable!
Business response:
Thank you for your feedback about Yoni! We are so glad he made servicing your BMW an enjoyable experience.
"Great customer service. The team and service rep. Yoni..." Great customer service. The team and service rep. Yoni really went above and beyond to provide excellent customer service.
Business response:
Hi Carlos, Thank you for sharing your fantastic feedback about Yoni. We're glad your service experience was worth of 5-stars. Thank you for choosing BMW of Towson!
"Jonathan (Yoni) Baron, Service Lead at BMW if Towson was..." Jonathan (Yoni) Baron, Service Lead at BMW if Towson was fantastic — proactive, responsive, engaging and very knowledgeable.
Business response:
Hi JD, Thank you for your great feedback about Yoni! We're glad your service experience with him was top-notch!
"John Van Buren sold my family and I three BMW's this..." John Van Buren sold my family and I three BMW's this year. He went above and beyond each time to ensure that we had an exceptional experience at the Towson dealership. John listens to his clients, demonstrates exceptional knowledgeable of the brand, and cares tremendously about customer satisfaction. He is beyond organized, patient, and professional. We appreciated all of the time he spent showing us how to use the technology in each car and the way in which he stream... read more
Business response:
Hi Jill, Thank you so much for your amazing review about John. We are so happy that he was incredible to work with and that he made the buying experience so memorable. Thank you so much for trusting John and our team with the purchase of your new BMWs!
"The staff across the board at BMW Towson was..." The staff across the board at BMW Towson was professional, polite and helpful. I am grateful for my positive experience and their willingness to take care of me as a valued customer. Thank you to Anthony, Terry and Kirk!
Business response:
Hi Lisa, Thank you for sharing your feedback about our sales team. We are truly lucky to have you in our BMW of Towson family. Congratulations on your purchase!
"Best service-Quick easy to drop off and get loaner. Video..." Best service-Quick easy to drop off and get loaner. Video of car service and review most helpful. They care about what they do-do important these days and not experienced often!
Business response:
Hi Liz! Thank you for sharing your feedback! Our goal is to be transparent when it comes to servicing your BMW. Thank you for trusting BMW of Towson with your vehicle.
"There were Super easy to deal with. Everyone was friendly..." There were Super easy to deal with. Everyone was friendly and down to earth. I would highly recommend using Towson Bmw in the future. Thanks
Business response:
Thank you so much for your kind recommendation. We couldn't be happier to read your feedback. Thank you for choosing BMW of Towson - enjoy driving your new BMW!
"Greg did awesome job preparing for the visit and during..." Greg did awesome job preparing for the visit and during the day of the visit. Can’t ask for better experience! we have the car on time and was excellent experience.
Business response:
Thank you so much for taking the time to review your recent service experience. We're so glad to read that Greg exceeded your expectations. Thank you for choosing BMW of Towson for your service needs!
"Tyler worked with us and understood what we wanted. he..." Tyler worked with us and understood what we wanted. he made the process easy and pain free!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,738 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.