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BMW
- Automotive
- Davenport, IA
About this business
Location details
625 W Kimberly Rd, Davenport, IA, 52806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Rick was very friendly and helpful. He answered all our questions and to call him at anytime if we had anymore. We did not feel rushed even though the dealership was busy that day.
Rick was friendly, down to earth while professional. He took time to listen to what I wanted, helped with my suggestions and offered reasonable opinions. After the purchase he was the same person even though I saw he was busy.
I visited Kimberly BMW to get my vehicle service and worked with Bryan Harmon. Overall, I was very pleased with the service as they kept me informed on the status of my vehicle and made sure the issue was resolved in a timely manner. My only concern was with the pricing, as this is the only BMW dealership within a 100 mile radius, the service prices tend to be a little more money as they have a monopoly on this sector of the market.
Rick went above and beyond in helping me buy my car. He was very knowledgeable and even worked through the rain. He worked with everyone else involved to make my purchase possible.
I inquired about a 2017 Mercedes Benz S550 4matic I inquired about a 2017 Mercedes Benz S550 4matic with 25k miles that Kimberly BMW was selling. I talked extensively with Stacy about the vehicle as I live 5 hours away and this is a very expensive vehicle. I asked about the accident that Car Fax stated as minor. She could not find anything more about that so we moved to discuss the vehicle and price. There were no other issues with the vehicle as their service department did a pre-purchase inspection, changed the oil and ins... read more
"The service department has a bad attitude when they are..." The service department has a bad attitude when they are confronted of obvious overcharging. Offered a service to make up but now no loaners for weeks on weeks. Just plain lies.
"Poor Customer Service" Rick Gilbreath-Sales Professional was very helpful in responding to my phone calls and answering my questions during the course of 5 days. At no time during my discussions with Rick did he ask me for a down payment as I was considering the purchase of a Volkswagen GTI. As I became more interested in this vehicle Rick referred me to a lending institution where I filled out an application for the purchase of this car and I was approved for financing. On the Friday of that week I was contacted by Rick th... read more
"The service dept managers are inept" I have a 2017 wrangler unlimited in the shop with a bad transmission under warranty. It is going on three weeks and it is still not put together, all I get for answers is a few more days. I think by now it should be a priority. I was told that other appointments have to be done. My vehicle should be number one on list to be completed. I will not buy another vehicle at Kimberly. The attitude of the service person is like I don't need to be bothered, when we get it done we will let you kno... read more
"service department is terrible" I bought a new Ram Laramie and purchased the rust proofing package along with the extended warranty. I was instructed to drop my vehicle off to the service dept. on a Monday morning. I got there at 8 am and stood waiting for 20 minutes with a service employee sitting looking at me but would not wait on me. when he finally did ask what I needed, I told him I had an appointment to drop off my truck for rust proofing service. He said I had no appointment even though he never even asked my name. ... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 443 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.