BMW

GCrocker 

on DealerRater

14 years ago

I was in the market for a new car. I had some ideas about what I might like to have. I was also down sizing from two cars to one. I had a Mustang for performance, and a Saab for utility, economy and winter driving. I also had to have a car that looked great. After looking at Auddi, Merceedes, Infinity, VW I tried the BMW. The car filled all my expectations. All wheel drive makes it perfect for winter driving, twin turbos sure gives it performance, four doors and a big trunk makes it great for my trips to Maine, the navigatio... read more

tom from new canaan 

on DealerRater

14 years ago

BMW of Ridgefield is a class act. Very professional, competent and patient. Just bought a 2012 X5 and it was a pleasure to do business with them.....very fair and competitive. Can't wait for their beautiful new dealership building to open. The showroom and service area will be awesome. Would highly recommend this dealer to everyone. Tom from New Canaan. 

marz5282 

on DealerRater

14 years ago

Customer service exceeded my expectations in everyway. Pricing drew me to this dealership and the service will keep me coming back. This was by far my best vehicle purchasing experience. 

Aravindr 

on DealerRater

14 years ago

I recently decided to upgrade my honda for a new luxury car and was kind of on the fence between a BMW and an Audi. The BMW Ridgefield dealer showroom made my decision lot easier. James was my client advisor who was attentive to all of our needs, listened to us and surprisingly turned out to be more knowledgeable about the car than I had anticipated. He quickly helped us narrow down to a set of options that both my wife and I were looking for and gave us a good price for the trade in as well. I should mention that even thoug... read more

twelveup 

on DealerRater

14 years ago

This is my overall impression of this dealer since my order in 2008. Dealt with Bob Mahoney. He was enthusiastic, thoroughly knowledgable about his products and a pleasure to work with. At the time I ordered the car, I specified a sport package but asked that the wheels/tires be downgraded to the regular all seasons. Bob said this could be accomodated and we placed the order. Three months later the car arrived from Germany (after a really long EPA approval delay in Newark), but with the wrong wheels/tires. Bob was mortified ... read more

jeffreyiriish 

on DealerRater

14 years ago

After enduring the worst possible ownership experience at a competing litchfield county dealer on my 5 series; we were prepared to quit the brand altogether. With some inquiries we decided to try bmw of ridgefield. Upon arrival we were introduced to James Skarzenski,who with patience and product knowledge surpassing associates twice his age put us at ease, and found a solution to our needs. James exhibits a genuine desire to help clients find the perfect car as well as a passion for the brand. I also give him highest marks f... read more

jpylori 

on DealerRater

14 years ago

Straightforward, helpful, and very cool people overall. Dave Quaglio great service, helpful and patient. Highly recommended. I never felt pressured or rushed. They did not keep calling me or emailing to try and close the deal. Was able to test drive a vehicle without any hesitation. Purchsade a vehicle, and they spent a lot of time going over the vehicle with me which was very helpful. 

susfit 

on DealerRater

14 years ago

Working with James was fun and productive. I wasn't sure what I wanted and within 2 hours, we narrowed it down, after test driving 2 cars. He listened, and came back with relevant suggestions. I ended up in a 2008 certified pre-owned with 15,000 miles on it, 328xi. I love the car. One thing to note that was slightly unsettling. James was up front that he would try to sell me a NEW car instead of pre-owned for the same price. He came back with a loaded 2011 328xi, and when he explained the financing option, after paying about... read more

caweldon 

on DealerRater

14 years ago

We had an excellent buying experience at Ridgefield BMW. Friendly, personal service from professionals. Great product, reasonable price and the staff was wonderful to deal with. Highly recommend!