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BMW
- Automotive
- Cedar Rapids, IA
About this business
Location details
4001 1st Ave SE, Cedar Rapids, IA, 52402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
"It was geat." It was great, fast, fun, friendly, and helpful. It was cool seeing the M5 BMW, i really like that car, Tom Cruise is great. Definitely would recommend it to anyone else who needs services on their cars. Thank you very much and have a nice and pleasant day.
Business response:
Thank you for choosing Luther Park Place Motor Cars. We appreciate you taking time out of your day to leave us this review. We are happy to hear that your experience with us was great. Again, we thank you for your review and look forward to seeing you in the future.
"Safety Recall Service" Courtesy van available to drive me to work and pick up. Service consultant called when car was ready. Changed my clock in my car to the correct time. He also had the wiper blades checked for winter replacement which ended up as not needing replacement. He went beyond what was required. The shuttle driver knew where I worked and drove efficiently and safely.
"Past experiences have been great. Less so this time." I love Luther Park Place. I've a strong relationship with many of the staff. Between my husband and I, we've purchased 6 cars there. The service center is typically wonderful, too. However, this visit, when sharing my concerns at my 20,000 mile service, I was 'mansplained' to. I've grown up working on cars: I don't need someone to tell me I'm wrong about my sunroof features (I'd already researched it...I knew I was right...that's why I made a statement rather than a ques... read more
Business response:
Thank you for your review. We are sorry to hear that your experience with us this time wasn't as great as the past have been. While we never want our customers to feel that they are not valued, appreciated, or important, we will definitely be taking your input and using this as a guide for helping our staff with future customers. We were in no way trying to disregard your knowledge or input about your vehicle. We were trying to gather more information to see if we could fix it onsite or if there was a malfunction of the vehi... read more
"Winter van maintenance " The service received was very good , on time and fast. Communication was also great. My van is ready for winter time. People are so nice and helpful.
"Efficient,Professional,Friendly,Service" I have been so impressed with my service at Park Place Motors. Kevin Pose is a gem, ready to help out with any questions,service appointments,tire pressure adjustments,resetting my clock,etc..He always goes the extra mile to be sure my car is running perfectly and answer any questions I might have about my vehicle. He is one in a million and the dealership is so fortunate to have such a friendly,professional employee like Kevin. My recent service visit I dealt with Joshua Kern and he... read more
Business response:
Thank you for choosing Luther Park Place Motor Cars. We appreciate your review. At Park Place we strive to have our customers feel happy, comfortable and confident with their vehicles, it does seem that both Kevin and Joshua were able to do that for you. Hearing that your experience was efficient, professional and friendly is great! We look forward to seeing you at your next visit. Again, thank you for choosing Luther Park Place Motor Cars.
"Thirty thousand mile check" Easy to set up appointment when convenient for me, service area organized making for quick drop off, and vehicle finished when returned. No waiting. Easy to take the shuttle: did not have to wait for others, driver took just me alone so got to my destination on time. The driver was friendly and courteous. Nice to have my car cleaned as well as serviced.
"Great experience! " Almin was excellent to work with. The process was seamless and comfortable from start to finish. I would recommend Almin to friends and family and will definitely return for future needs.
Business response:
Thank you for choosing Luther Park Place Motor Cars. We appreciate you taking time out of your busy schedule to leave us this fantastic review. Hearing that your experience with us was comfortable and great is exactly what we strive for. We always want our customers to feel happy, comfortable and confident. Knowing that we can achieve that for our customers, just as we would hope someone would do for us if we were in your position. All of us here at Park Place hope that you continue to enjoy your new vehicle and if you shoul... read more
"Efficient and Friendly " Everything went smoothly. The requirement for this survey to exceed twenty-five words is very annoying. My experience was good. Enough said. The end. Thanks.
"Excellent experience in buying a new car." My sales consultant was Zach Williams. He did an excellent job of explaining all the features of the Ford Fusion. I also looked at several options and Zach was patient and did an excellent job of providing me the information I needed to make my decision.
Business response:
We are so happy to hear that you had such a great experience! Thank you for leaving this wonderful review! Let us know if you ever need anything!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 4,409 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.