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BMW
- Automotive
- Cedar Rapids, IA
About this business
Location details
4001 1st Ave SE, Cedar Rapids, IA, 52402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Regular service call" Kevin was great. He proactively set up my warranty repair when I hadn’t thought of it. And when the time was going to be longer because of it, he got me a loaner to get by until it was done.
"New tires" Kevin and everyone I talked to were great to work with. Every time I bring my vehicle in, Kevin has been the best. Very accommodating!
"Excellent BMW Service Department!" We’ve been going to Park Place BMW for more than ten years now. Our experience at the service department has always been positive: Professional and courteous, we have never been disappointed. We’d like to single out the BMW Master Tech Jeff, whose skills, knowledge, and experience we have always relied on, and service advisor, Kevin Pose, who always returns our phone calls in a timely manner, and answer our questions fully. They are excellent representatives of a great dealership.
"Great customer service" Worked with me well and fixed the issue in a timely manner. I was offered a ride to work and notified when my car was ready.
Business response:
Thank you for choosing Luther Park Place Motor Cars for your vehicle servicing needs. We appreciate you taking the time out of your day to leave us this review. We are very happy to hear that everything with your visit went great! We look forward to seeing you in the future. If you should have any questions or concerns, please feel free to call us or stop in. We will be more than happy to assist you. Again, thank you for choosing Luther Park Place Motor Cars.
"Car purchase experience " Dealer had excellent service, excellent customer service, and excellent financial service. This was a great experience all the way through, from service to sales to the purchase of our new car.
Business response:
Thank you for choosing Luther Park Place Motor Cars. We appreciate your review. Reading about how your experience with us was great is exactly what we love to see! One of our main goals is to have our customers leave here feeling happy, comfortable, confident and smiling! We look forward to seeing you in the future. If you should have any questions or concerns, please feel free to stop in or give us a call. We will be more than happy to assist you! Again, thank you for choosing Luther Park Place Motor Cars.
"Service visit" Kevin was great. The experience was pleasant from start to finish. There was no attempt to upsell. In fact I asked if an extra oil change would be beneficial. Kevin checked the mileage and gave me an honest recommendation, avoiding an extra charge.
"Oil change" The staff are friendly and professional and provide excellent service. They work efficiently so there's minimal waiting time, and they keep you informed during the entire process. Prompt follow up after service to make sure everything went well and check to see if you have any questions.
"Purchasing a car by myself for the first time ever!" DJ was easy to work with. The whole process of purchasing a vechile was quick and painless. I had never purchased a vehicle all by myself before and it was an easy process, which is exactly what I wanted
"Service and detail of my 2015 435" Excellent service. Oil change and switch to my winter tires. Loaner car provided for the day. Your detailing shop is outstanding. My car looks like the day I purchased it.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 4,409 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.