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BMW

4.7

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

31400 US Highway 19 N, Palm Harbor, FL, 34684, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunMidnight to 5:00 p.m.
4.77,570 reviews
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DrZ's profile image
10 years ago

very bad experience made me loose faith in BMW as a brand. took the car the first time for oil change and I ended paying around $1600 for other repairs they suggested, less than a month later check engine light came on took it back and paid $600 to get it fixed they said they have to replace a battery cable .drove off the dealership and the radio not working. Took back so they can fix it said the amplifier is fried and they are not taking responsibility!!! it was working when I dropped off the car and you guys worked on its ... read more

hpowders's profile image
10 years ago

i'm shopping to lease a 228i. Their internet person Lyndsay acted soooo nice in emails. I submitted my credit report information. I have excellent credit, have been leasing cars for many years and never heard back from them. This after Lyndsay promised the finance manager would email or call me with a quote. No phone call. No email. No nothing. The very nice Lindsay seems to have disappeared-this after writing me 7 emails attempting to sweet talk me into leasing a BMW. I would advise prospective buyers of a BMW to steer clea... read more

princetonprep17's profile image
princetonprep17 
11 years ago

All I can say is run as fast as you can away from this dealer. The service and competency of this dealer is beyond atrocious. While I did not have the best experience with my salesman over at Reeves BMW where I purchased my prior BMW, they at least have their stuff together and I was in and out in less than an hour (including test drive and visual inspection). First and foremost, the salesman, Steve, claimed to be an "expert" on the particular vehicle I went to look at as he currently owns the same model. He was anything but... read more

silagilmaz's profile image
silagilmaz 
12 years ago

OMG, could they have hired a worst manager that Brian? Who even thought to offer him a position, especially as a manager to the service department? This individual is technically incompetent as he did not know the answer to my questions concerning the problem with the vehicle of course he lacks customer skills. He was talking to me in an arrogant and inflexible manner and he seemed annoyed that I had to complain abut my vehicle. What this dealership needs to realize is that WE PAY for our cars and we demand to receive the qu... read more

thehaupt's profile image
13 years ago

My wife and i got a 128i with 8,000 miles on it. 2 months later they are telling me i needed new tires, we had asked about tires when we got the vehical and were assured they were fine. Not the case. We were bold face lied to. Customer service from manager wasn't even apologited about it. I will happily pay for new tires however the customer service has no class or respect. I recommend purchasing from respectful people. 

Cm5's profile image
13 years ago

i called for an appointment at 3:15 p.m, brought the car to the dealer and let them check my engine oil for a leak and the car have some boiling noise sound, they said they gonna diagnose the car, we waited for 2 days to get the answered, when i explain to them the problem they still said its no problem, they make me come back to the dealer and drove the car with the technician, they call me next day told me the oil engine was full that cause the problem, when i check my screen it said low oil, i did not put any oil when i b... read more

BMW_328's profile image
13 years ago

Many customers came back in while I was in the showroom complaining about getting ripped off on price, in just a few hours. Another customer had a problem with a sales rep trying to sell the dealerships floor mats on the side for cash. If you have shopped around at the other dealerships in Tampa you will know there is a huge difference. Reputation seems to not be a concern. If you want to feel like you bought a car from a USED car dealership, this is the place, they will leave you with a dirty feeling when you are done. My a... read more

mjc's profile image
14 years ago

Brought my BMW in for service and had the bad luck of getting stuck with this idiot. Not only did he show no concern for the problems with the vehicle, he also handed me a set of keys to a loaner which was not on the lot. This moron should be spinning signs on the side of the road. 

MelissaDC's profile image
MelissaDC 
14 years ago

This dealership is a joke. BMW would be mortified if they knew they were being represented by a dealership with such low standards and poor quality. Their salesman are fakes and liars and their service department is lazy and underqualified. Overall, it is a disgraceful excuse for a luxury dealership. This dilapidated cesspool of crooks should be shut down. STAY AWAY FROM THIS DEALERSHIP. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 7,570 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.