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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Good customer service except for sales personnel in used..." Good customer service except for sales personnel in used cars, misogynists for sure. Pay attention to women, we’re not all stupid.
Business response:
Thank you for the positive star rating and feedback. We look forward to future visits.
"Knowledgeable, not push. Genuinely interested in helping..." Knowledgeable, not push. Genuinely interested in helping you get right car
Business response:
We're happy you found our staff to be so helpful and knowledgeable during your experience here at BMW of Austin! Please let us know if there is anything else we can do for you; we are more than happy to help!
"Excellent responsiveness….excellent quality Sevices...." Excellent responsiveness….excellent quality Sevices. Cost for service higher than some however it’s worth if
Business response:
Thank you for the outstanding feedback! We are so glad that you found the BMW of Austin team to be communicative and professional. If there is anything else that we can do for you, please be sure to let us know.
"Excellent service. Fast. Professional. Clean. Great..." Excellent service. Fast. Professional. Clean. Great folks to work with.
Business response:
That's wonderful to learn! We are happy to see that you were pleased with all aspects of your recent visit. BMW of Austin is here for you if you should need anything else.
"I have always received outstanding service from BMW or..." I have always received outstanding service from BMW or Austin and my Service Manager, Mr. Chris Brice! Overall, employees of the Service Department are polite and professional.
Business response:
Hi there, Thank you for your positive review. We are thrilled you have had professional, helpful and outstanding Service experiences with our Team here at BMW of Austin. We are looking forward to your next visit with us for any of your future automotive needs.
"They have always taken great care of me and my car. The..." They have always taken great care of me and my car. The people are friendly and helpful and my representative is awesome, she always takes great care of me.
Business response:
Hi, Donovan! Thank you for the 5-stars and feedback. The team is glad your experience at BMW of Austin was awesome. We look forward to future visits.
"Mike Hanaway has sold us several BMWs. Mike always makes..." Mike Hanaway has sold us several BMWs. Mike always makes the experience of buying a car stress free and takes care of every single detail. He is always there for you AFTER you purchase the car as well. I wouldn’t go anywhere else.
Business response:
Thank you for the excellent review! We are so happy to see that your salesman provided you with consummate service. We appreciate the fact that we have earned your loyal business as well. If there is anything else that we can do for you, BMW of Austin is here for you.
"Always courteous, professional, timely and the work is..." Always courteous, professional, timely and the work is complete. This is my dealership-highly recommended!
Business response:
The team at BMW of Austin thanks you for the 5-stars and kind words!
"I just got my brand new 2022 7 series from BMW of Austin..." I just got my brand new 2022 7 series from BMW of Austin on McNeil Rd, without any doubt Mike Hanaway the new BMW internet sales manager was the best to deal with, he helped me finalize my build, and from the time the order was placed until the vehicle made it here from Germany I was getting weekly status update. As soon as the vehicle made it here the it took no time to get behind the wheel and drive off. I definitely recommend BMW of Austin and of course Mike kn... read more
Business response:
Hi there, Thank you for sharing your positive review. We are delighted that our team were the best to deal with. Enjoy your BMW Series 7 and we appreciate your recommendation. Thank you for choosing BMW of Austin and we look forward to working with you in the future.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.