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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"BMW Austin is the best BMW dealership I’ve been too...." BMW Austin is the best BMW dealership I’ve been too. Corey Rutherford was awesome!
Business response:
Hi Gingy, It delights us to know that our team are the best you have worked with. At BMW of Austin we appreciate your business and we look forward to working together in the future.
"Great buying experience with Mark S. The car selection..." Great buying experience with Mark S. The car selection was good, keep up the good work. We would definitely recommend buying from your dealership to our friends
Business response:
Hi Joe, We think it's fantastic that your buying experience was great. We hope that you enjoy your purchase and we are grateful for your recommendation. Thank you for choosing BMW of Austin and we hope to continue to assist with all of your future automotive needs.
"Excellent service that completed quickly and thoroughly..." Excellent service that completed quickly and thoroughly with personalized attention to the customer. My service rep Scott Cuny always gives a thorough report on work that must be done—the customer is always included in the process.
Business response:
Hi Lucien, We strive to ensure that we keep our customers updated and informed, so we are pleased to know of your recent visit with our Service Department. Thank you for choosing BMW of Austin and we look forward to your next visit.
"Amanda, paid special attention to our needs and provided..." Amanda, paid special attention to our needs and provided exceptional service.. this is my BMW service department !
Business response:
Thank you for making us your Service Department. Here at BMW of Austin, we're here to ensure you are provided with quality service.
"I am beyond grateful for what they were able to do for me..." I am beyond grateful for what they were able to do for me in record time. I am a traveling Respiratory Therapist making my way across the country helping sever trying to combat Covid. They worked with me every step of the way. Kept me informed and was able to acquire the parts needed and fix my car and get me back on my way!! Truly a God send. I can’t thank them enough, especially in these trying times we all are in ❤️
Business response:
Thanks for everything you do to keep our citizens safe. Here at BMW of Austin, we're glad to see you were on your way in no time. Let us know if we can help you again!
"Came in for service appointment @1:30pm was out by..." Came in for service appointment @1:30pm was out by 3:30pm. Routine maintenance fast, friendly and knowledgeable, establishment. I go no where else. Great to of people to be around.
Business response:
Hi there, Thank you for your positive review. We are thrilled you continually experience professional, timely, friendly Service visits with our Team here at BMW of Austin. We are looking forward to your next visit with us for any of your future automotive needs.
"Service advisor kept me informed with all the updates on..." Service advisor kept me informed with all the updates on my car, friendly staff and nice coffee in the waiting area. Unfortunately the car wash was terrible, there’re massive water spots on the paint that are visible.
Business response:
We really appreciate you taking the time to leave a positive review for us! Thanks for choosing BMW of Austin!
"They have a great staff. Excellent facilities and the..." They have a great staff. Excellent facilities and the best overall service and attention to detail
Business response:
We appreciate your input. Thank you so much for being one of our valued guests and we look forward to your next visit!
"Fabulous customer service from Jose Fernandez...." Fabulous customer service from Jose Fernandez. Knowledgeable technicians and easy check out. I was also given a lovely BMW loan car to use whilst mine was being repaired.
Business response:
Thank you for the fantastic feedback! We are so glad that you were impressed with the knowledge and expertise of our technicians. Your kind words are truly appreciated; BMW of Austin welcomes you back at any time.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.