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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"The service rep was courteous and helpful. The car was..." The service rep was courteous and helpful. The car was repaired as promised and delivered in a timely basis. Easy to pay online. I would highly recommend the dealership
Business response:
Hi there, It is great that our Service Department were courteous and helpful. We are happy knowing that we could get you back on the road in a timely manner. Thank you for choosing BMW of Austin and please know that you are always welcome here.
"Chris is always very helpful , had my car ready for..." Chris is always very helpful , had my car ready for pickup same day!!! That’s pretty amazing given our current situation- pandemic-employee shortage. A+
Business response:
BMW of Austin appreciates the 5-stars and feedback. The team is glad your experience was helpful. We look forward to future visits. Safe travels on the road ahead!
"My car came in for coolant repairs on 9/2. I called my..." My car came in for coolant repairs on 9/2. I called my service advisor and he went way above and beyond my need for help. My car was in and out in no time. Thank to Eric Dominguez for all his assistance and efforts to get my car repaired sooner rather than later. He definitely makes a stressful situation easier to deal with. Thanks BMW of Austin.
Business response:
The team at BMW of Austin appreciates the 5-stars and feedback. We are glad your experience was above and beyond. Please come back and see us.
"Always courteous and very helpful. Excellent service &..." Always courteous and very helpful. Excellent service & repairs and done in a timely manner to accommodate the customer. I have been a customer of BMW Austin for 7 years.
Business response:
It's wonderful to see that our team worked hard to provide you with a memorable visit! We hope to see you back here again shortly.
"Sheraz was an outstanding sales person. He spent lots of..." Sheraz was an outstanding sales person. He spent lots of time ensuring I reviewed all options fully. No pressure, incredibly knowledgeable and very professional. Top shelf experience! Great inventory to choose from.
Business response:
Hi, William! Thank you for the 5-stars and feedback. BMW of Austin is glad your experience was outstanding. The team hopes to see you again.
"Excellent customer service, great lounge area to relax in..." Excellent customer service, great lounge area to relax in while your car is getting serviced. Amanda Dehart has been my service adviser for the past 3 years and gives amazing customer service.
Business response:
Hi Randy, Thank you for your positive review. We are thrilled you continually experience professional and helpful Service Visits. We are looking forward to your next visit with us here at BMW of Austin for any of your future automotive needs.
"Problem solved quickly and efficiently . Pleasant,..." Problem solved quickly and efficiently . Pleasant, capable staff, especially Erika. Excellent lounge/waiting area. Easy to make an appointment with someone who appeared to have good knowledge of the dealership.
Business response:
Thank you for taking a moment of your day to share how your service visit at BMW of Austin went. We hope you have a great day!
"Wonderful dealer! Great service, very accommodating and..." Wonderful dealer! Great service, very accommodating and on time service! Great coffee service as well!!
Business response:
Thank you! We appreciate your review! We want all our customers to feel this way when leaving BMW of Austin! Safe travels.
"Great service, quick turnaround, great waiting room! I'm..." Great service, quick turnaround, great waiting room! I'm very satisfied with my 40i's first year maintenance visit. Pleasant experience!
Business response:
Thank you for taking a moment of your day to share how your service visit at BMW of Austin went. We hope you have a great day!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.