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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Service is first class in an immaculate environment with..." Service is first class in an immaculate environment with snacks and coffee. Service is pricey, but you do have a piece of mind that your vehicle is being taken care of.
Business response:
Thank you for the feedback! We are happy to know that overall you had a good experience with our Service Department, and we are always here to help at BMW of Austin!
"Corey Rutherford is hands down one of the best Client..." Corey Rutherford is hands down one of the best Client Advisors I have ever worked with. Very straight forward and honest, and I really appreciate his knowledge of the car industry (being a fellow car enthusiast myself). If you're looking to purchase a vehicle, then look no further than Corey at BMW of Austin!
Business response:
Thank you for taking the time to write a positive review! We are happy to hear Corey went above and beyond to assist you with a high level of customer service throughout the process. We truly appreciate your positive feedback, and we are looking forward to taking care of your auto needs again for years to come at BMW of Austin.
"Good experience, finished up as expected, frequent..." Good experience, finished up as expected, frequent communication with updates. Hospitality room is comfortable and well stocked with amenities from television to drinks and snacks to internet connections
Business response:
Hi Anna, Thank you for your positive review. We are thrilled you had a professional, helpful and welcoming service experience with us here at BMW of Austin. We are looking forward to your next visit with us for any of your future automotive needs.
"Mike was great to work with and the 2nd BMW we bought..." Mike was great to work with and the 2nd BMW we bought with him. We would use him again for a third when my kids are old enough to drive.
Business response:
Thank you so much for your review! We are very happy to have you as part of the BMW of Austin family. Thanks again for choosing us!
"Great service. SCOTT J. LIEDTKE is awesome. Very helpful..." Great service. SCOTT J. LIEDTKE is awesome. Very helpful and knowledgeable, always guides with right solution and make sure my needs are taken care of.
Business response:
Thank you so much for the great review. If there is anything else we can do for you, please do not hesitate to reach out.
"Great service. Eric is awesome. Very helpful and..." Great service. Eric is awesome. Very helpful and knowledgeable always has a smile on his face and makes.sure my needs are taken care of.
Business response:
The team ta BMW of Austin thanks your for the positive star rating. We are glad your experience was awesome! Safe travels.
"Tim and other service personnel were professional and..." Tim and other service personnel were professional and welcoming. The work to be done was well explained. I was very comfortable in the waiting area, although it was a little too cold. Waiting area is extremely nice.
Business response:
Thank you much for your review! We are delighted to learn about your visit with us here at BMW of Austin!
"Excellent service team. Very helpful and clear on what..." Excellent service team. Very helpful and clear on what needed to be done. Also, Scott Cuny worked to ensure repairs done in a timely manner
Business response:
Thank you so much for sharing your great feedback for our Service Team at BMW of Austin. We invite you back to our Service Department for any other service needs.
"BMW of Austin, a Penske Dealership, is the only shop I..." BMW of Austin, a Penske Dealership, is the only shop I will take my BMW M235i. They are professional, their service is by the book, and they treat you like Family. Luis Peinado is the best in the business. I will not take my BMW anywhere else.
Business response:
Thank you for taking the time to leave this wonderful review! We're so glad that our staff has consistently provided you with a positive experience! We look forward to seeing you again on your next visit! Safe travels!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.