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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Found just the right vehicle & the salesperson was..." Found just the right vehicle & the salesperson was extremely professional & easy to work with. We are very happy with the entire experience. The process was pleasant throughout!
Business response:
No Buyer’s Remorse! Very happy with this experience.
"Amanda was great to work with. She kept me informed every..." Amanda was great to work with. She kept me informed every step of the way. They also gave us a 5 series loaner car so it was fun to drive.
Business response:
We're happy to learn you had such a positive experience here at BMW of Austin! Thanks again for taking the time to leave us this information about your recent visit. Take care!
"My family consistently finds the dealership's service..." My family consistently finds the dealership's service department, particularly advisor Charles Bellinger, to be the best dealer service experience we have ever had, bar none. 👍👍
Business response:
Hi there, Thank you for your positive review. We are so pleased that your family continually has professional and efficient experiences with Charles and our team here at BMW of Austin. We appreciate your repeat visits and look forward to assisting you again for any of your future automotive needs.
"I am very happy to report my recent experience with mike..." I am very happy to report my recent experience with mike Hanaway and the bmw dealership.Mike kept me informed through the whole process which began in Feb. as to the manufacturing progress.The car is great.
Business response:
Glad to see that you had a 5-star experience here at BMW of Austin! Thank you so much for being one of our valued guests and we look forward to your next visit!
"Superb and efficient service experience from Jose at..." Superb and efficient service experience from Jose at Austin BMW when I had a flat tire on a raining evening just before closing time. Very professional, handled maintenance and warranty requests on the fly and provided me with a loaner car in minutes.
Business response:
Hi Scott, Thank you kindly for your positive review. We are so pleased that Jose was able to be so helpful and efficient for you in a time of need. We appreciate you choosing BMW of Austin and we look forward to your next visit with us for any of your future automotive needs.
"Excellent service easy to set up appointment Got a quick..." Excellent service easy to set up appointment Got a quick estimate which gave me information I needed to make a decision on proper repairs needed
Business response:
Hi there, Thank you for your positive review. We strive to ensure that our customers are updated and informed while being assisted in a timely manner. Thank you for choosing BMW of Austin and we hope to see you again.
"Orchestrated scheduling, timely service, professional and..." Orchestrated scheduling, timely service, professional and courteous staff, had a good coupon for 3 years prepaid service they’ve honored, was kept informed on status by text, lobby was clean, coffee machine was awesome while waiting, and thank you
Business response:
Thanks for your great review, and for giving our dealership such a high star rating! We always strive to provide top quality service to every guest, and are pleased to learn that you enjoyed your experience here at BMW of Austin! We hope you continue to choose us for all your automotive needs! Take care!
"Awesome customer service!!! I highly recommend this bmw..." Awesome customer service!!! I highly recommend this bmw dealer for all your service needs!! Josh was amazing!!! Thank you guys, for all the help and making me feel covid safe!
Business response:
Thank you for the positive feedback! We are happy to know that you were provided with great customer service, especially from Josh. We value your business at BMW of Austin, and we appreciate you recommending us!
"I am always so pleased when I visit your dealership. The..." I am always so pleased when I visit your dealership. The courtesy of the people in the service area is second-to- none. The service consultant (Josh Montana) is the best. Very thorough, and always keeps me informed. Everyone from the time I arrive until I leave, dose a great job.
Business response:
Thank you for the 5-star rating, Ronald! We are glad your experience at BMW of Austin was an informed and great one. Let us know if there is anything else you need.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.