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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"We have purchased several vehicles from BMW of Austin in..." We have purchased several vehicles from BMW of Austin in recent years and always had excellent service and transparency. Our most recent experience was no different. Working with the sales team is effortless and I highly recommend working with Matt Terranella for purchasing a BMW.
Business response:
Thank you so much for your repeat business! We look forward to taking care of your automotive needs in the future!
"Very good service, really happy with josh explanations..." Very good service, really happy with josh explanations and work done to my car. As a result it run smooth and all fine like new.
Business response:
Thank you for taking the time to leave a review! We hope to see you at BMW of Austin Again soon!
"We never had such careful attention and consideration..." We never had such careful attention and consideration from a dealership. BMW not only make so much great cars but they are also so good on giving you the adrenaline to buy one. Troy was the one who gave us this feeling so painless, so smooth and so friendly experience on buying our X5 45e Hybrid. Troy didn't push us in any kind, he knows everything on the car and the process. Everything he said was accurate and true. So Troy.....THANK YOU !
Business response:
Thank you for the five-star review! We are so glad that Troy provided excellent customer service for you. Please let us know if we can be of any further assistance.
"I've had my BMW for 3 years and my customer service..." I've had my BMW for 3 years and my customer service representative Eric is wonderful to work with. He is always helpful, keeps me informed, and makes sure I'm taken care of.
Business response:
Thank you for the excellent review. We will be sure to thank Eric for providing you with wonderful service. Let us know if there is anything else we can help you with. We look forward to working with you again.
"This dealership was very friendly and attended to my need..." This dealership was very friendly and attended to my need in a timely manner. A loaner car was already waiting for me, per my request.
Business response:
Thank you for that great review! Charles was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!
"Tim is awesome. He has been servicing my BMWs for over 7..." Tim is awesome. He has been servicing my BMWs for over 7 years. Always great service, always on the ball. Always exceeds my expectations. Never disappoints
Business response:
Thank you for the great review. We will be sure to thank Tim for exceeding your expectations. Let us know if there is anything else we can help you with. We look forward to working with you again.
"I was there for a airbag safety recall on 2001 330ci and..." I was there for a airbag safety recall on 2001 330ci and the reception and handling by Amanda Dehart was excellent even though it was free service.
Business response:
Thank you for the positive review and rating! We are happy to know that you had a good service experience with us and with the help of Amanda and our team. We appreciate your business and we are always here to help!
"I recently purchased a BMW certified pre-owned 440i from..." I recently purchased a BMW certified pre-owned 440i from BMW of Austin. The salesman, Javier Moulinie was very professional and helpful with our purchase. If you are looking for a pre-owned BMW, I would highly recommend Javier. Javier was very knowledgable, and believes in BMW vehicles. I will be a return customer of Javier's in the future. Thank you BMW of Austin!
Business response:
Thank you for the positive feedback! We are happy to know that you had a good sales experience with us and with the help of our team, especially Javier who provided wonderful customer service. We value your business and we look forward to any future visits!
"The customer service on the sales,financing, and delivery..." The customer service on the sales,financing, and delivery side was awesome They were fast , efficient, friendly , and professional in every aspect of this transaction
Business response:
Thank you for the positive review! We're happy to hear Brian and Dan were able to helo you find a great vehicle and were able to make your overall experience at our dealership fast. If you ever need help with your new ride, feel free to give us a call!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.