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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Amanda and Taylor were excellent and true Ambassadors for..." Amanda and Taylor were excellent and true Ambassadors for a great dealership. The waiting area couldn’t have been more comfortable. All people I came in contact were extremely professional
Business response:
Thank you for taking the time to share your excellent experience with Amanda and Taylor! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.
"Troy Massey is the best. Bought two cars from him this..." Troy Massey is the best. Bought two cars from him this year. Always best service and treatment you can imagine. Finance was also a breeze.I completely trust them not to sell me something I don’t need. Highly recommend them to anyone looking for a BMW.
Business response:
Thank you for the excellent review! We will be sure to let Troy know how happy you have been with his service. Your recommendation is truly appreciated; congratulations on your purchase!
"It was the first time I was visiting bmw of Austin. I..." It was the first time I was visiting bmw of Austin. I placed a request online for being interested in looking at an X3 model. Troy Massey replied and expressed his willingness to show me around the dealership. I’m pleased I was able to find the exact car that I was meaning to purchase.
Business response:
Thank you for the positive review and rating! We are happy to know that you had a good sales experience with us and with the help of our team, especially Troy. We value your business and we hope that you enjoy your car!
"Great service and very courteous. I recommend anyone..." Great service and very courteous. I recommend anyone tired of feeling like a number to visit BMW of Austin. They made the entire process of purchasing a new vehicle enjoyable.
Business response:
Hello, thank you for your feedback. We are happy to hear James provided a great car buying experience. Please let us know if there is anything else we can do for you! Have a great day!
"Our salesperson, Charles, was very helpful,..." Our salesperson, Charles, was very helpful, knowledgeable, and thoughtful throughout our buy experience. We appreciated the efficient and excellent service provided by Charles and this dealership.
Business response:
Thank you for the great review! We will be sure to share your kind words with Charles and are glad to see that his consummate service made such a memorable impression on you. If we can do anything else for you, please be sure to let us know.
"BMW of Austin is one of the best dealerships I’ve ever..." BMW of Austin is one of the best dealerships I’ve ever worked with. Their sales team is knowledgeable and helpful. Their service team is outstanding. Luis Peinado, my service advisor, always gets the job completed quickly and correctly. He listens and always solves any issue I may have. I highly recommend BMW of Austin.
Business response:
Hello, thank you for being part of the BMW Family! When you're here at BMW of Austin, we aim to treat you as such - from our Sales Department to our Service Department. We appreciate your shout out to Luis, and we will ensure he receives your kind words. Please let us know how else we can assist you.
"Excellent courteous service. Always friendly and helpful...." Excellent courteous service. Always friendly and helpful. Thoroughly checked car and let me know if everything was OK or if anything of concern. Thank you
Business response:
Dan, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.
"I appreciate all the status updates and they are very..." I appreciate all the status updates and they are very responsive to all my requests. FInal product was exactly what I wanted. I would recommend them to everyone interested in a BMW
Business response:
Hello, thanks for the kind words! We're glad to hear your experience was five-stars. We welcome you back anytime you need help.
"Great service and a great price. Eric Dominguez was..." Great service and a great price. Eric Dominguez was AWESOME. I will definitely be back there for future services. Thanks for everything BMW of Austin TX
Business response:
Brandon, thanks for that great review! Eric and Sean were happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.