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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"I feel confident when I take my car here that I will get..." I feel confident when I take my car here that I will get a competent and thorough review of its required maintenance, and repairs that work.
Business response:
Thanks for taking the time to share your excellent service experience with Joshua! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.
"Came in for a airbag recall. both passenger & driver..." Came in for a airbag recall. both passenger & driver airbags replaced in under an hour & they covered my Uber’s from and back to the dealer. Joshua is a car enthusiast as well so it was really refreshing to sit and chat for a bit. As someone who avoids dealerships for both service & purchases, this was a good experience.
Business response:
Thank you so much for taking the time to share what a great experience you had with Joshua at BMW of Austin. We're so pleased to see that everything went well. If there is anything further we can be of assistance with, please do not hesitate to reach out!
"Tim Montgomery has been great taking care of my X5, great..." Tim Montgomery has been great taking care of my X5, great service, vehicle ready on time, fixed great. Vehicle clean when picked up. Thanks Tim.
Business response:
Hi there, thank you for the great review with Tim! It was wonderful working with you. We hope you consider us again in the future.
"Purchased another X5 and Troy was excellent. I had..." Purchased another X5 and Troy was excellent. I had ordered the car from the factory and when it arrived he had financing all ready to see me and sign the documents and go. The entire process was very smooth and friendly way to buy a car. The people are very nice at BMW of Austin.
Business response:
Hi there, thanks for the kind words! We're glad to hear Troy has given you great service. We appreciate your business and are here anytime you need help.
"The car is great. Our sales experience was excellent. We..." The car is great. Our sales experience was excellent. We were able to order the exact car we wanted and received it in a reasonable time.
Business response:
Hi Bruce, thanks for the five-star review! We're glad to hear your experience was positive. Have a wonderful day!
"Mike hannaway is our go to guy for our 4th x5. He..." Mike hannaway is our go to guy for our 4th x5. He energetically helped us buy and receive our new car. He always goes the extra mile.
Business response:
Congratulations on your new BMW X5! We hope you are enjoying it. Thanks for shopping with BMW of Austin. We wish you many happy miles.
"BMW of Austin is a first-class company that provided..." BMW of Austin is a first-class company that provided excellent customer service for my recent purchase of a 2017 Pre-Owned BMW. The following staff members (Charles, Renee, Ben, Jay) provided top notch service from start to finish. Charles was the lead sale agent that ensured all of my desires were complete and the vehicle ready for purchase and pick-up on the same day. Renee was instrumental in doing the walk-thru and functions of the vehicle itself. Ben simplified t... read more
"My visit was a last minute one. Always good quality and..." My visit was a last minute one. Always good quality and keeping up to the standards. Never been disappointed at this service center. Thanks to Luis , my advisor and Karen for squeezing me last minute. Kudos both.
Business response:
Thank you for taking the time to share your excellent service experience with Karen and Luis! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.
"Mike is really great guy and he os been really helpful..." Mike is really great guy and he os been really helpful and he is very knowledgeable about his job and I really recommen to anyone to contact him if you want buy car
Business response:
Thank you for the positive review! We are glad to know that you have enjoyed working with Mike. Please let us know if we can be of any further assistance here at BMW of Austin.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.