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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"After having had 4 different Mercedes-Benz back to back...." After having had 4 different Mercedes-Benz back to back. I switch to a BMW X5M. Great cat but what stands out about my experience is the outstanding service I have received for several years now. I have had a relationship with Chris Brice for over three years and he and his team have always taken great care of me and my vehicle. Their professionalism, knowledgeable and courtesy are outstanding.
Business response:
Thank you for taking the time to share your experience with us. We love nothing more than knowing that you have received exceptional customer service from Chris and the rest of our team over the years. We look forward to working with you for many more years here at BMW of Austin!
"Alan is always awesome to work with. The team at BMW..." Alan is always awesome to work with. The team at BMW Austin are very professional. Thanks for great service and for the great job on my car.
Business response:
Thank you for the positive rating and review! We are happy to know that you had a good experience with us and with the help of the team, especially Alan. We value your business at BMW of Austin!
"Great plus was the pick up and delivery of carEmployee..." Great plus was the pick up and delivery of car Employee who did this was outstanding Also practiced proper procedure for Covid Service department repaired problem in a a complete and timely manager Service advisor also excellent Thanks so much😊
"Best service I’ve ever had from a dealership. Larry was..." Best service I’ve ever had from a dealership. Larry was my salesman and Josh was my finance, both combined made it simple, easy and painless. I’ve bought from many dealers and even at my own dealership, never received this kind of service! I’m a repeat customer at this dealership. Thank y’all.
Business response:
Thank you for the positive feedback! We are happy to know that you had a good experience with us at BMW of Austin and we hope that you will continue to visit us!
"They gave me best deal on my tires and really worked with..." They gave me best deal on my tires and really worked with me on pricing. Service manager is really great person he helped me a lot.
Business response:
Thank you for taking the time to write a review! We are happy to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road!
"This was my first time I need go to this dealership and..." This was my first time I need go to this dealership and everyone was very helpful and friendly! It was very clean & covid friendly..thanks for the wonderful work!
Business response:
Thank you for highlighting the adjustments we've made to our policies. We hope to see you at BMW of Austin again soon!.
"Outstanding dealer, the employees are courteous and..." Outstanding dealer, the employees are courteous and always looking to make you feel welcome. The dealer is very clean and well maintained. Bought my car and will be maintain at this dealer.
Business response:
We're so proud to receive your outstanding feedback for our team at BMW of Austin. Thank you so much for sharing and we hope you have a wonderful day!
"I want him around and it was the best dealer I seen and..." I want him around and it was the best dealer I seen and they treat you very good and I was so happy with Troy and I'm gonna recommend at all the people
Business response:
Hi there, thanks for the great review. We're glad Troy has given you excellent service. We hope to see you again.
"Just bought my second BMW from these guys. Mike Hanaway..." Just bought my second BMW from these guys. Mike Hanaway was my sales rep for both this and the previous purchase. They are great to work with, courteous, accommodating and downright friendly. Couldn't ask for a better experience.
Business response:
Thank you for taking the time to write a positive review! We are happy to hear Mike was able to help you find a great vehicle and was able to make your overall experience at our dealership great. If you ever need help with your new ride, feel free to give us a call!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.