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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Purchasing a vehicle from BMW North Austin was a seamless..." Purchasing a vehicle from BMW North Austin was a seamless and efficient experience. The staff is friendly and our sales rep, Mike Hanaway, very professional, responsive and helpful. Prepare to be "wowed" not only by your new BMW but by this dealership!
Business response:
Hi there, thanks for the kind words! We glad to learn your experience with Mike was positive. Please let us know if there is anything else we can help you with.
"The location is easy to find and view inventory. Our..." The location is easy to find and view inventory. Our salesman John was helpful and attentive. He stayed in contact during the buying process and signing paperwork was super efficient! Highly recommend this dealership.
Business response:
Hi JoAnn, thank you for the great review with John and our team! We hope you consider us again.
"Great selection and prices. I came 1000 Miles to..." Great selection and prices. I came 1000 Miles to purchase my new X5. With shipping it back home it was still cheaper to buy here.
Business response:
Hi there, thank you for the great review! We're glad to hear your experience was positive. Congratulations on your new X5! We truly appreciate you making the trip and choosing our location to help you with your vehicle needs. Let us know if there is anything else we can do for you.
"Excellent service! My service consultant Alan Solis were..." Excellent service! My service consultant Alan Solis were also able to provide all the information that I need to know qbout my vehicle warranty coverage.
Business response:
Thank you for the five-star review! We are delighted to know that Alan could provide you with a great experience at our Service Department. Please let us know if we can be of any further assistance to you here at BMW of Austin.
"I just went back for my 5th BMW from Troy Massey because..." I just went back for my 5th BMW from Troy Massey because of the great combination of customer service and incredible cars. BMW of Austin makes the car buying/leasing experience as easy as you want it to be. They're good, honest people selling an incredible product, and you can't beat that!
Business response:
Thank you for taking the time to leave us a positive review. I am happy to learn that Troy and Josh were able to help you find a great BMW and were able to make the overall experience at our dealership fun and stress-free. If you ever need help with your new BMW, feel free to give us a call here at BMW of Austin!
"I am now on my second leased car and have had nothing..." I am now on my second leased car and have had nothing but good experiences dealing with this dealership. They are very knowledgable and friendly in dealing with the public. I look forward to another good year in working with them.
Business response:
Hello, I appreciate your feedback regarding the positive experience you had leasing with us. Given the opportunity, I would like to speak with you to learn more about your overall rating. Please email me at hhargrove@penskeautomotive.com. Thank you, Hope Hargrove Customer Experience Director BMW of Austin
"The dealership was hands on throughout the whole process..." The dealership was hands on throughout the whole process from appraising my vehicle sight unseen to building the vehicle to my specifications. Was worth the drive.
Business response:
Hi there, you deserve nothing but the best. We're grateful to know you were provided with nothing less than that at BMW of Austin! We look forward to seeing you here again next time.
"Eric Dominguez is simply the best. He provides the best..." Eric Dominguez is simply the best. He provides the best service experience every. single. time. From a simple inspection to a big engine repair. They really value our time and our business.
Business response:
We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. We hope to see you back here again at BMW of Austin!
"BMW of Austin provided a great experience. They gave me..." BMW of Austin provided a great experience. They gave me the space to think though decisions on my own time while providing any answers I needed in a timely manner. Troy Massey was a pleasure to work with.
Business response:
Thank you for the positive feedback! We are happy to know that you had a good experience with us and with the help of Troy. We value your business at BMW of Austin!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.