This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Everything was excellent everyone was very nice and..." Everything was excellent everyone was very nice and helpful the service work was done very quick thank you to Amanda! Every time we take our car in it’s excellent work!
Business response:
Thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving BMW of Austin! We hope to be of service to you again!
"Extremely happy with our one on one service. Very smooth..." Extremely happy with our one on one service. Very smooth selection, ordering, tracking, and receiving our new 430i m coupe. We only had to wait about 2 months for a brand new build. and love the car !
Business response:
Thank you for your high star rating. We're happy to see that your experience with our team here at BMW of Austin was excellent! We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!
"First time BMW owner. Very pleasant experience. Chris..." First time BMW owner. Very pleasant experience. Chris Langenfeld was very professional. People there was very friendly. The tour around the facilities was very helpful for my next visits.
Business response:
Glad to learn that your sales experience at BMW of Austin went well! Thank you for your review!
"I recently brought my M4 in for warranty work and had a..." I recently brought my M4 in for warranty work and had a list of things I wanted them to look at or correct. Chris did a great job of not only making sure the required items were corrected, but also took care of the minor things that most dealers would overlook. I’d highly recommend BMW Austin and especially Chris Brice in the service department!
Business response:
Hi there, thank you so much for the kind words! We're thrilled to hear your experience with Chris and our team was positive. If there is anything else we can help you with, please let us know.
"Josh really goes above and beyond to make sure you’re..." Josh really goes above and beyond to make sure you’re taken care of. Couldn’t be happier with the experience! Happy to be a BMW of austin customer.
Business response:
Hi Dylan, thanks for the great feedback with Josh and our team! We're glad to hear he went above and beyond in helping you with your vehicle needs. Have a wonderful day.
"Charles is a great asset to the BMW of Austin. He is..." Charles is a great asset to the BMW of Austin. He is always ready for my service needs when I need it. Him and his team does great work.
Business response:
Thank you for the positive feedback! We are happy to know that you had a good experience with our service team, especially Charles. We value your business at BMW of Austin!
"Great service experience every time i go there. Josh..." Great service experience every time i go there. Josh Montana is a great advisor! Always felt that their prices are reasonable and try their best to satisfy the customer
Business response:
Umer, thank you so much for your feedback! Josh and the rest of our Service team will be very happy to learn about your kind words and high star rating for our prices and customer service! We hope you continue to choose us for all your automotive needs! Take care!
"Again, an amazing experience! Josh Montane is excellent..." Again, an amazing experience! Josh Montane is excellent - kind and is very responsive to all my needs. Excellent follow through and commitment to his job!
Business response:
Thank you so much for taking the time to share what an amazing experience you had working with Josh. See you next time at BMW of Austin for your service needs.
"Troy is amazing!! He was very helpful with answering all..." Troy is amazing!! He was very helpful with answering all 8279402 of my questions. The process was so smooth! Very happy that I was able to join the BMW Family.
Business response:
Thank you for visiting BMW of Austin. We will be sure to thank Troy for providing you with a smooth and knowledgeable experience. We look forward to working with you again.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.