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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Excellent Experience" Bought a 2020 X3 from Charlie Baze at BMW of Austin. Charlie made the experience very easy on my part. Worked on ordering the exact car I wanted and keep me updated on the status of the order. The day I picked up the car everything was ready to go. The rest of the staff did a great job from the financing to the staff member who told gave a tutorial about the cars technology.
Business response:
Hi there, thank you so much for the great review! We are happy to hear Charlie has given you outstanding service. It was a pleasure working with you. Congratulations on your new 2020 X3! We hope to see you again!
"Just bought our tenth car off of Troy Massey at BMW of..." Just bought our tenth car off of Troy Massey at BMW of Austin. As usual, Troy made the transaction extremely effortless...and even enjoyable. Everything about the car-buying experience with Troy at BMW of Austin is top-rate and high quality. I highly recommend them.
Business response:
Troy will appreciate the amazing feedback, Joe. Thank you for such loyal business. It is always a pleasure. We hope to see you again soon.
"2nd Great Buying Experience!" The new X3 we bought was our second purchase from BMW of Austin with Mike Hanaway. The entire experience was great, just like the first one!
Business response:
Congratulations on your new X3, Ted. We appreciate your repeat business and look forward to assisting you in the future. Have a great day.
"BMW of Austin Car Buying Experience" Our car purchasing experience at BMW of Austin this past weekend was outstanding. Troy Massey, our sales consultant, and the entire BMW of Austin team were very professional and friendly. If you are in the market for a BMW, you owe to yourself to check out the folks at BMW of Austin!
Business response:
Thank you for the five stars, Tom! We are so happy to see that Troy made your visit such a positive one. We appreciate your recommendation; congratulations on your purchase!
"Great Experience!!!" I recently purchased a BMW X4 from Andrew Reeves at BMW of Austin and it was a great experience! Andrew was honest, straightforward, knowledgeable, and attentive. I don’t live in the Austin area so my first contact with Andrew was by phone. He took down my information and I told him what vehicle I was looking for. He sent me an email link to fill out a financing application and we corresponded through email/phone to finalize the price. I scheduled an appointment to drive into Austin to finalize my purch... read more
"Completely Satisfied" I truly enjoyed the recent purchase of my new X5 from this dealership. The sales rep is very patient and professional. He did an outstanding job to make sure I am getting the kind of vehicle I want and I am 100% happy.
"Absolute focus on customer satisfaction." These folks truly walk the talk when it comes to insuring that as a customer, you are happily being served. From sales to service area.
"Great sales and great service" I've been a loyal customer of BMW of Austin since moving to Austin in 2005. I first worked with Chris Markey who was superb in helping us purchase our BMWs. When Chris took over as manager, we were very fortunate to work with Mike Hanaway. Our buying experiences couldn't have been more fun and pressure-free. And, the service department has helped me out in a jam a couple of times. Yes, we have been repeat customers a number of times.
Business response:
Thank you for the positive review and rating! We are happy to know that you are a loyal customer and that you have had good experiences with Chris and Mike! It is also great to know that you enjoy our Service Department and we hope that you will continue to visit us in the future!
"Love My BMW" I have been a BMW owner since 1997 and my buying experience at BMW of Austin has been the best yet. They had a large selection to choose from. Our sales representative Troy Massey did everything possible to get us into the vehicle we wanted without zero pressure. The entire process was fast and simple. If you are thinking about purchasing a BMW I would recommend BWM of Austin and Troy Massey!
Business response:
Tamika, congratulations on your recent purchase. Troy will be ecstatic that you are satisfied with your experience. After all, customer satisfaction is our #1 priority. We hope to see you again soon. Have an amazing evening.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.