BMW

IgLi 

on DealerRater

6 years ago

"Great sales and service!" I have been leasing and servicing cars here since 2007. Mike Hanaway is and has always been helpful and straightforward so as Andy Hathaway. I highly recommend BMW of Austin. 

ctrauch 

on DealerRater

6 years ago

"A Fantastic experience" My first contact was through the internet sales inquiring about an X5. Mike Hanaway reached out to me in a very professional manner and no pressure. My wife and I were not ready to schedule time to test drive one for almost 2 months later. Mike and I communicated a couple times before scheduling the appointment but again no pressure by him. (Unlike BMW of San Antonio and Temple who seemed to bombard me with emails and calls). Mike met with us , provided product experts to answer our questions with li... read more

welshpaulhughes 

on DealerRater

6 years ago

"Great customer experience" From test drive through to closing the deal, Andrew Reeves was extremely efficient and knowledgeable. I got the price I was looking for and he sourced a car with the specific color and extras that I was looking for. The finance group gave me all the options to choose between buying and leasing in a no nonsense fashion with no "hard sell". 

Jo 

on DealerRater

6 years ago

"Our first trip to the dealership was a look and see...." Our first trip to the dealership was a look and see. Charlie Baze was very helpful and ‘no pressure’ sales pitch. He answered our questions and provided requested documents. After visiting other dealerships, we returned, did test drive and discussed financials and trade-in of my old car. Charlie prepared the required documentation and meeting with Finance officer, who also provided a quick turnaround. Overall, excellent Customer Service and professional staff. 

kimbloom1 

on DealerRater

6 years ago

"Troy Massey is great to work with" I had a great experience at the McNeil BMW dealership. I was able to test drive cars by myself. Troy was very knowledgeable about the model I wanted and found me a perfect 2019 with M Sports and Premium package and interior and exterior color that I wanted for just the price I wanted to pay. I highly recommend him and this dealership. 

julianajaeger1 

on DealerRater

6 years ago

"This place is top notch. The entire staff is amazing and..." This place is top notch. The entire staff is amazing and I’ve never dealt with a dealership where I felt no pressure, or that they were playing the game of negotiating you down to the bone. Things are clear, they work fast, they are swift and accommodating. We have bought both our cars from them, and could not be happier. 

elif 

on DealerRater

6 years ago

"Great experience, great car and great service. We have..." Great experience, great car and great service. We have been coming here for many years. Mike Hanaway has worked with us closely to make sure we got exactly what we wanted. 

Raquel 

on DealerRater

6 years ago

"Excellent car buying experience " Best car buying experience ever for our family. We worked with Troy Massey in sales and the way he treated us was phenomenal. I've never had such a professional, kind, patient, and transparent salesperson working with me on the purchase of a car. I was very impressed with how knowledgeable he was about the options and it was clear that he was interested in meeting our specific needs for our vehicle rather than just making a sale. I genuinely don't think I will shop anywhere else again for a... read more

Rick 

on DealerRater

6 years ago

"New M340" Very happy with the help we had finding the right car for us. Charlie never pressured us ever though it took us a couple of visits to pick out the one for us.