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7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Excellent experience and love my new car! " Mike was so easy to work with and proactively communicates with me the whole time while we found me my dream car! Couldn’t have been more pleased with the process (and the car!)
"Charlie Baze and BMW of Austin came through" I was looking for a specific model with a limited number of exterior color options on a black interior. My time frame was very compressed since the car was a birthday gift. I called Charlie and provided the requirements, the schedule, and the budget. He was able to locate a vehicle within two days. The car arrived on time and my wife was very surprised. The customer service and professionalism at BMW of Austin was top notch. Signing the papers in the finance department was very s... read more
"Best BMW dealership in Austin!" Friendly staff and easy car purchase. Mike Hanaway (internet sales manager) was awesome and made it super easy to custom order my BMW. Also what's great about this dealer is they will never try to charge you over MSRP with mark ups like some other dealers will.
Business response:
Hi there, thank you so much for sharing your review with us! We will be sure to share your compliments with Mike. It was a pleasure working with you. We appreciate your business and hope to see you in the future!
"Great experience" Great experience with my recent purchase. Enjoyed working with Troy Massey - very personable, down to earth. Did not feel any pressure. Their products will often sell themselves but the sales and service staff made it all the more enjoyable. You can tell there's passion about BMW and its products at every stage. Look forward to working with the folks at this location in the future and couldn't be more happy with my new automobile.
Business response:
Thank you for the positive review and feedback! Congratulations on your purchase! We appreciate your time and business, and invite you back any time!
"Professional and Friendly Staff" I recently purchased a low-mileage 2016 BMW X5, and the great folks at BMW of Austin made the experience a breeze. Troy Massey was awesome to work with, and he patiently answered each of my questions and found the car I was searching for. The entire staff was friendly and helpful, and I would highly recommend this dealership to anyone contemplating the purchase of a new or used BMW.
Business response:
Thank you for the positive feedback! We are delighted to know that your car-buying experience with us went well and that Troy was awesome to work with! It is great that Troy was patient and helpful along with the entire staff. We appreciate you recommending us and we look forward to any future visits!
"Great Experience and " My wife and I bought a 2018 BMW 330i it was a courtesy vehicle with 4,200 miles at a great price. Just like new. Mike Hanaway found the vehicle with the best price and features we wanted. Thanks again Mike.
Business response:
Congratulations to you and your wife on a BMW 330i! We are glad you had a wonderful experience with Mike. If there is anything else we can do, please let us know. We are always happy to assist.
"BMW dealer" I have bought BMW X5 recently - a great car. It was a smooth process and Mike Hanaway was great and very helpful. Highly recommend this BMW dealership.
Business response:
Congratulations on your BMW X5! Thanks for sharing your recommendation for Mike and we hope to work with you again in the future!
"They care about you and your car!" We just purchased a BMW from this awesome dealership for our son . They were so helpful in the deciding of which model car to the wonderful exciting delivery experience at the performance center in Spartanburg,South Carolina. We chose the M340I and we are absolutely pleased with this incredible machine. Could not have done it without these wonderful people at BMW of Austin! If I could write 10 stars I would and I will buy another car from them in the future
"Troy Massey is AMAZING!" I had the pleasure of meeting Troy through a friend who recently purchased an X7. His customer service and attention to detail is outstanding. He is also an exceptional person who truly cares about fulfilling your needs during the buying experience. We were in and out of the dealership within an hour and half and instead of spending time going over paperwork, we were going through the technology of my new car. He is also incredibly personable. Exceptional experience from beginning to end.
BMW has a 4.6 star rating with 4,851 reviews.
BMW is closed now. It will open at 8:30 a.m.