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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Great internet experience!" Bought my new car completely through the internet. Mike was friendly and knowledgeable, took care of everything. No hassle, agreed on price, completed all paperwork, went to dealer and picked up my car, seamless!
"Wonderful!" An absolutely fantastic team. Mike Hanaway and his team did an incredible job of getting me a new 5 series and clearing up all paperwork in under four hours for me to be able to drive the car back home to Houston. Professional, patient, highly skilled, and top class. Love my 5 series from BMW of Austin!
Business response:
Congratulations on your BMW! Thanks for sharing your wonderful shopping visit with Mike and our team. We are glad we could assist you in a timely manner. Let us know if we can do anything else!
"BMW of Austin" We drove from San Antonio to Austin to look at the new BMW X7.. We were so impressed with BMW of Austin and our salesman Troy Massey we ordered one that day. Thanks for the Great car and service.
Business response:
Thanks for sharing your amazing impression for Troy and our team. Congratulations on your BMW X7, Terry! It was our pleasure assisting you and if there's anything else we can do, please let us know. We are always happy to help.
"Troy is the best sales rep!" I’ve worked with BMW of Austin four times now and Troy Massey is my go to guy! He’s patient with my tons of questions and even lets me know what I do need and what I think I need but don’t really. I appreciate the honesty.
"10/10" Excellent customer experience. Troy is the best! He helped me turn in my leased X1 and customize my new X3 and was incredibly generous and informative throughout the entire process.
Business response:
Thank you! We are delighted to learn of your excellent experience working with Troy. If there is anything else we can assist you with, please do not hesitate to let us know. Congratulations on your BMW X3!
"Excellent Customer Experience " Mike is a great salesman who is focused on customer experience and follow’s through on his commitments way after the sales cycle. Thanks Mike,!
Business response:
He will appreciate your feedback, Indy. Thank you for letting us know that he is taking great care of our guests.
"Couldn't have been a better experience" We were extremely pleased with the professionalism of the staff at BMW of Austin on McNeil Rd. Charlie Baze was our salesperson. We did the whole deal over the phone as we live a couple hours away from his location. We were more than pleased with the whole experience in leasing our new X5. It was virtually stress free. The personal tutorial on the vehicle's features were expertly explained and demonstrated. I highly recommend Charlie and this dealership.
Business response:
HI- I cannot thank you enough for taking the time to write out this thoughtful play-by-play of your entire experience with Charlie. This is such a neat story and I will absolutely make sure to pass this along to everyone at our dealership. We truly appreciate your loyalty and business at BMW of Austin, and we are of course glad you are a proud BMW driver! We look forward to continuing to help you over the years to come. Just as you mentioned- handshakes and hugs from your BMW family over here.
"Good Experience" I originally dreaded turning in my leased BMW and looking for another. However, my experience at BMW of Austin turned out very well. I took a lot of time to look at options and test drive the car I was interested in. I also wanted to explore all the financing options. Mike was very patient, and cheerfully answered all my questions and concerns. On the day I came in to order the car, I asked him to look for something on the lot that would fit with my choices. He was able to come up with a car that fit all my... read more
Business response:
Thank you for sharing your experience! We're thrilled to hear that you enjoyed your time with us! If there is anything we can assist you with in the future, please feel free to reach out to us. Happy driving!
"Great experience" Troy Massey is a true professional. Troy was very helpful and demonstrated all the features on my new X5. He made the entire experience enjoyable, and I would highly recommend Troy.
Business response:
Thank you so much for the recommendation! It's great to know that you enjoyed working with Troy. We look forward to serving you again in the future.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.