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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"X7 Lease" Troy Massey and the rest of the staff at BMW of Austin or fantastic to work with. I saw the X7 that I liked online sent him a message about it, and within 20 minutes he returned my request, then three days later I drove off in my brand new X7. I’ve bought cars from him in the past, and will continue to do so in the future.
Business response:
Hello, Congratulations on your BMW X7! We are delighted to learn of your fantastic comments about working with Troy and Paxton. Thank you so much for sharing, and we look forward to working with you again in the future.
"BMW Austin is the best" For me, walking into a car dealership is like stepping into a lion’s den just in time for dinner, but NOT at BMW of Austin on McNeil. I bought 2019 X1 and am very happy with my purchase. They have been very nice and treated us respectfully, John Dickerson and Charlie Baze in particular. We never had unpleasant experiences from start to finish. We test drove several X series and walked out with no pressure. I don’t remember how many times we took test drives. It took me five months to purchase my X1. ... read more
Business response:
Hello, Congratulations on your BMW X1! It is a joy to learn John, Charlie, and our team took great care of your overall shopping experience. It was our pleasure to assist you. If there is anything else we can do for you, please do not hesitate to let us know. We look forward to any future visits!
"Great Experiance." My Name is James, I bought BMW X2. I received a wonderful customer service from Mike Hanaway and Chris Markey. Mike Hanaway did everything he could possibly do to make my first BMW purchase a great experience. I also Thanks Chris Markey for all his kindnesses and the wonderful customer service.
Business response:
James, thank you for sharing your great review! Congratulations on your first BMW! We appreciate that you chose us as your dealership, and we will make sure to thank Mike and Chris for all of their assistance. Please do not hesitate to let us know if we can do anything else for you!
"Great buying experience!" I purchased a new BMW 430i from Charlie Baze at BMW of Austin. The entire process was quick and easy. Charlie and the rest of the staff were easy to deal with and made me happy I chose their dealership. I will definitely consider BMW of Austin and Charlie when I'm ready for my next vehicle purchase.
Business response:
Rusty, Thank you for taking the time to write an outstanding review. We are ecstatic to hear you had a quick and easy car buying experience with Charlie Baze. Congratulations on your brand new BMW 430i!!! We look forward to seeing you again in the near future.
"Excellent service from the start" Troy Massey is who you want to see. Professional sales person from start to finish. Honest and fair pricing. Always updates on inbound car purchase.
Business response:
Hello, Troy will appreciate the great recommendation and rating. Thank you for sharing your experience. Please come back and visit, soon.
"Best Buying Experience" The only place I'll buy a car. Wasted a day at South Austin for convenience (I live closer) and will never make that mistake again. Troy Massey is the man.
Business response:
We appreciate the chance to earn your business. Come back and visit, anytime.
"Overall worth the drive from Houston" Houston BMW dealerships were not willing to be price competitive on 2019 X5 and BMW of Austin was. Pre-sales contact and communications were professional with no added sales pressure. The willingness of BMW of Austin to negotiate and live up to their commitments, via email/phone, made the decision of purchasing the vehicle in Austin easier.
Business response:
Hello, Thank you for allowing us the opportunity to assist you in acquiring your new X5. We appreciate you sharing your experience and look forward to any future visits. Have a great day.
"Relationships " This is my third car from BMW of Austin and I along with my husband have found the service to be impeccable with absolutely no pressure. Nearing the end of the lease, I let them know what I was interested in test driving and the cars were ready as were the answers to my questions. I/we appreciate their attention to detail so much so that while I live very south of Austin I’m willing to make the drive.
"Slow start but fast finish" We arrived on a busy Saturday afternoon but were able to take a test drive in a 3X. We were doing research. When we contacted Troy again, made an appointment, we were off. We sat down and built our 3X with the specs we were interested in. Troy found there was a somewhat similar car on the lot so we test drove it. Went home to think about it and decided to purchase. That process went well and we drove off the lot very satisfied.
Business response:
Hi there, thank you so much for sharing your five-star review! Congratulations on your new X3! We can't wait to share your kind feedback with Troy. It was a pleasure working with you. We hope to see you again!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.