BMW

Noel515137 

on DealerRater

6 years ago

"Excellent " This is my second vehicle I've purchased in 2 yrs .main reason the the salesperson charlie baze .very salesperson keeps in contact with you frequently after the sales .thats what makes the experience so great . 

MW 

on DealerRater

6 years ago

"Awesome customer service" The BMW Austin team makes car buying an enjoyable experience. I use to hate buying cars, but they do everything they can do to get you the best deal without pressure. From the moment you walk in your are greeted and helped. This year I switched sales people and they went out of their way to make sure i had someone that would fit with my personality style and continue the relationship I had already created. I have never seen a dealership perform at the same level they do every time you call or come ... read more

amy 

on DealerRater

6 years ago

"Easy Peezy! " Mike made leasing a new X1 a breeze -- and we did it out of state! Everything was handled with a few clicks and we were able to pick up our keys when we were in town. Great experience, and loving our new wheels. 

deigs 

on DealerRater

6 years ago

"Straightforward and excellent service " From the salesman, to the deal, to the delivery crew, I was 100% happy wth the purchase of my 2019 BMW X3. Jason in the sales department found me the car I wanted, with the accessories I requested, at the price I wanted, out the door, and to my doorstep! The management at BMW of Austin should be dry pleased with the job they do for their customers. 

DW 

on DealerRater

6 years ago

"Excellent buying experience with BMW of Austin" Visited another dealer and was told the color I wanted was not available until April. Made a call to BMW of Austin and told them what I was told at the previous dealer. Mike Hanaway said he would order what I wanted and we would quickly find out if it was available. He was able to have it built and delivered in three weeks. I was offered a fair price without having to go back and forth negotiating the final price. When we picked up our X5 everything went quickly and smoothly. ... read more

Aimee C 

on DealerRater

6 years ago

"Great car buying experience " We bought our car at this dealership and it couldn’t be easier. Troy was most helpful and everyone at the dealership were friendly. They answered all our questions and more. Troy made buying a car painless and easy. I would come back to these dealership no questions ask. 

NLedgerwood 

on DealerRater

6 years ago

"Great experience! " Mike Hanaway was very helpful with our purchase. He answered our questions and made us feel welcome. He even gave our four year old son Miles several matchbox cars as a gift. It was a tremendous experience and I would highly recommend the dealership and the services of Mike Hanaway. Thank you Mike! Nathan, Kari, and Miles 

DLynn 

on DealerRater

6 years ago

"New BMW owner " Charlie Baze was the sale associate who assisted me with the purchase of my new 330i. He was very attentive to what I wanted and never pushed or attempted a hard sell. The team also went above and beyond to solve an issue just before I signed my paperwork. They have gained a customer for life!! I enjoyed the professionalism and honesty of Charlie and his team. 

Ken 

on DealerRater

6 years ago

"Great experience start to finish" I was looking for a new car and had looked on line at several different makes and models. The only car I found that had all the options and features I wanted and that I liked was a BMW X3. Based on my experience buying cars in the past (last one less that a year ago) I was expecting the typical high pressure sales experience. Was I ever surprised. I walked in the door of the BMW of Austin on McNeil and nobody bothered me. I spent a long time looking at and sitting in various models and stil... read more