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BMW

4.6

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

920 Boston Providence Tpke, Norwood, MA, 02062, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.62,447 reviews
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RYOFFE's profile image
13 years ago

I HAVE BEEN A BMW OWNER FOR MANY YEARS AND HAVE BEEN BRINGING MY CAR FOR SERVICE AT GALLERY,DAN MACDONALD HAS BEEN OUTSTANDING AND I WILL ALWAYS BE FAITHFUL TOO THIS DEALER. 

Carme Hayes's profile image
Carme Hayes 
13 years ago

I have been dealing with Kim for many years now and she is and always was great! Kim goes the extra mile to help & keep her customers happy & always thinks about my safety! I appreciate all she does for me. 

amhall16's profile image
13 years ago

We had a great experience with this dealership. We would definitely reccommend to a friend. The salesman was enthusiastic, friendly, and very accomodating. We will definitely be back for our next BMW! 

GsalBMW's profile image
13 years ago

I have serviced my car here since I became a BMW owner. I currently serviced all four of my BMWs at this dealer and have always found the staff to be attentive and courteous. Kate is outstanding. She communicates well, very professional and easy to work with. 

ecstoop's profile image
13 years ago

The service from the staff was incredible. Teresa's attention to detail and friendly demeanor made my visit the most pleasant car servicing experience I have ever had. She made sure my time wasn't wasted by having a loaner ready when I got there and delivering my car when promised. Whenever talking to other BMW owners, I rave about the service department and how customer focused they are. Receiving this high level of service from Teresa has made me want to make sure dealers take notice of great employees and to reward them f... read more

quincy123's profile image
quincy123 
13 years ago

I recently had my car serviced at BMW of Norwood. When I called to make an appointment for my car I was notified that my usual service person had left BMW. So I was given another contact, this contact person was horrible. They had insisted that I wait for my car while it was being fixed because per their system the work was going to take less than 2 hours. I’ve gone to this dealer for 5 years and I had never had to wait. I’ve always had a loaner. I was so frustrated that I was going to go to H. Chambers. I called my sales pe... read more

maa7380's profile image
13 years ago

I have upgraded my M3 with BMW and Dinan performance parts. BMW Gallery always exceeds my expectations. I am extremely satisfied with the upgrades. The handling of the vehicle is amazing. Initially, I worked with the Dinan Manager, Steve Richard to discuss the products and my options. He is always professional and very knowledgeable of the performance product lines. Kim Lexner handled the service appointment, who is always pleasant and great to work with. Lastly, I feel lucky that Matt Gouin was the techician who installed t... read more

The_Saint_2k's profile image
The_Saint_2k 
13 years ago

Had my e93 M3 Convertible in a number of times for a very troubling issue with the passenger seat belt. I had 2 different service advisors manage the service on the car to have it come back with the same issue, or comments around it behaving "the way it should". I knew that this wasn' true, and needed someone who would take ownership of the issue, work in conjunction with the garage foreman, and get my car working properly and safely. Teresa looked up the history, saw the issues that had transpired, and vowed to make it righ... read more

Michael Igor's profile image
Michael Igor 
13 years ago

I've had a great deal of negative experiences when bringing my vehicles in for service over the years, until now! The BMW Gallery, and especially Teresa Mullen were able assist and advise me with the best course of action, while all the time treating me with the respect and courtesy I would expect when purchasing a luxury vehicle. Teresa went to great lengths to explain what was wrong and the best and most cost effective way to resolve my issues. Thanks Teresa!!! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 2,447 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.