This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Saint Petersburg, FL
About this business
Location details
3800 34th St N, Saint Petersburg, FL, 33714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Car purchase This was one of the best car buying experiences. Thank you.
Business response:
Judy, We are pleased to hear about your car buying experience! Thank you for taking the time to give Bert Smith Porsche a positive review on cars.com! Congratulations on the new car!
Superb purchase experience with Rhett Graham After a multi-month search for the right vehicle, I recently purchased a CPO Porsche Cayenne S through Bert Smith Porsche from out-of-state. My sales consultant, Rhett Graham, was excellent throughout the entire process. His professionalism, responsiveness, and positive attitude were exactly what I'd expect when working with the Porsche brand. I received a very fair deal and transparent deal. I'd buy a Porsche through them again in a heartbeat. This being an out-of-state transacti... read more
Business response:
We are so pleased to hear we were able to meet all of you car buying needs! The team at Bert Smith Porsche would like to personally thank you for purchasing your Cayenne from us! Please let us know if we can help you again in the future.
Caring Customer Service/Listening to our needs My husband and I had owned a VW Jetta in the '90s. We loved it and eventually got into a larger car while living in TX.. We decided to go see the VWs while driving by the Dealership on Thursday. With the knowledgeable sales person, Frank, and yet not being pushy and know it all, he showed us very kindly and nicely all the different models of Jettas, with the options, XM Sirius Radio which interested us because we had one in our car. And the 3 months free listening! Also, the all... read more
Business response:
Thank you for purchasing your vehicle at Bert Smith Volkswagen! We appreciate your business, and want to thank you for taking the time to give Frank Putt such positive feedback.
My new 2008 Honda Accord Bill Gunnett was more than helpful when I came into the dealership on 03/21/2014. There were some issues with my credit between Bill and the finance crew, they were able to work out a GREAT deal for me. My experience was perfect and I will tell more people to come to Bert Smith and buy from Bill.
Business response:
Thank you for your business! We are pleased to hear you had such a good experience from both our finance and sales departments. We value our customers and strive to make the car buying process fun and easy. We look forward to doing business with you again in the future.
Great service - nice people My old car was giving trouble and I had taken it for service and decided to look for a replacement. I found one and started talking to a sales rep, Bob McClure. He was patient and I eventually left that day telling him I would be back in 30 days to make a purchase. I went back the next day "just to do a test drive" and the car sold itself or something like that. Bob made it easy to say yes. It was a painless process and I am happy with my purchase. Thanks Bert Smith BMW!
Business response:
Congratulations on your new vehicle! At Bert Smith we strive to give each customer have top notch customer service from beginning to end. Bob McClure is a valued employee, and we appreciate you giving him such good feedback.
2014 PORSCHE C2S CABRIOLET FROM LEE POLIN Our salesman Lee Polin was Top notch and had answers to every question he is originally from up north Like us and treated us like a High end Porsche customer. The problem with the car business we found in Florida is whether Volkswagen or Porsche the dealers operate the same way desperate for the sale and pushy Lee took his time and never pushed, after all we wanted the car we did not need the car. Some sales managers should take note of this and learn something.
Business response:
Thank you for taking the time to give Lee Polin a good review! We are glad to hear you had such a pleasant experience. Thank you for your business, and we look forward to doing business with you again.
Best BMW Service from Best BMW staff in Forida Don't go anywhere else to get your BMW serviced. The Bert Smith team are simply the best. My expectations were exceeded in all areas. I've been a Bert Smith customer since 2003 and I have always been treated well - no exceptions.
Business response:
Thank you for taking the time to give our BMW service department such a positive review, and thank you for being such a loyal customer! It's because of customers like you we have been in business for over 50 years! Your business is greatly appreciated!
Very Good Experience Tony C helped make my evaluation process fun. His enthusiasm and follow-up encouraged me to select this dealer over closer ones -- not to mention the car. Everyone on the staff I met was very friendly, courteous, and professional. I only gave them a good rating on price because I’m really not knowledgeable enough to evaluate. Especially considering this car has only been available here a very short time as of the post. The computer systems weren't even fully updated for that model yet.
Business response:
Hello Jeff, We are so pleased to hear about your positive car buying experience with Tony at Bert Smith BMW. We want our customers to feel comfortable from the beginning until the end of our the car buying experience. Thank you for taking the time to let others know about your experience at Bert Smith!
Great Service, Great Experience with Bill Gunnett I really had no intentions of even looking at a BMW, when we pulled in the lot I was planning on looking at Subaru's and VW's to get a feel before I bought. Bill got me into a BMW 5 series, most comparable to what I currently drive and I was hooked. I never should have sat in that car. Still went and checked out some E-Classes elsewhere, but came back and looked at the 535 again... Came back the next night and knew that I wanted the car. Bill's personality is great and he is ... read more
Business response:
Thank you for purchasing your BMW at Bert Smith! We are pleased to hear Bill Gunnett provided such a easy going environment for you! We hope to do business with you again in the future!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,346 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.