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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Went in looking for a used vehicle" With the sales teams help I was able to walk out in a brand new trax and couldn’t be more grateful to them for getting my son in a new and safe vehicle
Business response:
Thank you for this amazing review! We really appreciate your business. Best regards, Lou Bachrodt Chevrolet Buick GMC
"New Car" I had the pleasure of working with Al Luna. He really went above and beyond for me trying to get me in a reliable vehicle. He made good on everything he told me that he would handle and take care of throughout the process. I love my new car!!
Business response:
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that Al was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, Lou Bachrodt Chevrolet Buick GMC
"It was the best experience that I ever had with a car lot. " They work with you on payments and they are very kind. I got the car I wanted and we stayed late till 8pm they have patience for there customers.
Business response:
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, Lou Bachrodt Chevrolet Buick GMC
"Used car experience" We had the pleasure of meeting Lionel. He was very attentive to circumstances an d was able to provide a solution that met our needs. Equally the rest of the staff was very accommodating during the whole purchase process
Business response:
Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Lionel. Please let us know if we can ever help you in the future. Best regards, Lou Bachrodt Chevrolet Buick GMC
"Great Experience!" Al was very friendly and easy to work with! I was new to the car buying process and he answered all of my questions! He got me in a 2018 Chevy Trax! I will be back! Thanks AL!
Business response:
Hi and thank you for this great review! We're very happy that Al was here to help you and treated you with the customer service we know you deserve. Please feel free to contact us or stop by for a visit if you need any assistance. Best regards, Lou Bachrodt Chevrolet Buick GMC
"Wonderful Experience" I just bought a Chevy Equinox from Fil Sotomayor at Lou Bachrodt. He was excellent to work with! He gave us a no pressure experience from the start. We explained what we needed in the vehicle, and he immediately found what we were looking for on the lot. We had our infant with us, and Fil suggested we install the car seat so my husband and I could both experience the vehicle. Then, he gave us the keys and told us to enjoy the test drive while he stayed at the dealership. This allowed me and my husband ... read more
Business response:
Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Take care, The Lou Bachrodt Chevrolet Buick GMC Team
"Great experience" Jennifer was excellent to work with and helped insure I get the best deal I could get. I really appreciated all the hard work she put into helping me with my purchase.
Business response:
Thanks for your outstanding review! We’re very happy to hear that Jennifer was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Lou Bachrodt Chevrolet Buick GMC
"Best Experience Ever!" This is the best experience I've ever had buying a car. I called to see a Mazda 3. It was not my intention to buy, but look and get information and consider. My sales person was very kind and caring of my needs and answered all my questions. He allowed me the opportunity to fully be comfortable with my purchase. I've purchased elsewhere in the past, never have I felt cared about as I have here. This is a truly genuine dealership where I felt I could buy with confidence and know I will be taken care of... read more
Business response:
Karla, thank you for stopping by to leave this incredible review. It's delightful to know that we were able to provide you with the best car buying experience you've ever had! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Lou Bachrodt Chevrolet Buick GMC
"Informative, fun and exciting" Thoughtful, considerate to my needs of purchasing a vehicle! Stayed past closing time to finish the deal. It was a relaxing and fun experience. Thanks!
Business response:
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best regards, Lou Bachrodt Chevrolet Buick GMC
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.