This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Outstanding customer experience!" Purchased a 2018 VW Jetta 1 year ago. From the moment we first stepped on the lot to this day, we have had THE BEST customer service and followup experience ever! ( and we've purchased 12 new vehicles over the last 20 years from multiple dealerships) Everyone here, from every department (Sales, Finance, Service) are true professionals who ACTUALLY CARE about the customer! No matter what your future purchase plans are, GO HERE FIRST! You won't be disappointed! Special shout out to Lionel at ... read more
Business response:
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best regards, Lou Bachrodt Chevrolet Buick GMC
"Helpful and informative" Our salesman was low pressure and very knowledgeable with our different questions. He was very informative with different features of the many different cars we looked at.
Business response:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Lou Bachrodt Chevrolet Buick GMC
"Our first BMW " Lou Bachrodt was great! Al G. Helped us from the start w/ patience & kindness that we appreciate so much! Adam in financing is amazing as well! There’s no doubt we will come back to Lou Bachrodt again when we’re ready for our next car. Thank you to the whole team for making us feel comfortable during our entire car buying process The Gilbert’s
Business response:
Thank you so much for your feedback, Thomas and Trisha. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Al and Adam. Please let us know if we can ever help you in the future. Best regards, Lou Bachrodt Chevrolet Buick GMC
"Awesome Experience" Eric, Volkan and Adam were very easy to deal with and the experience was great. I would be recommending this dealership to anybody I know in the market for a new car or suv...
Business response:
We loved reading this review! Happy customers are our aim, and it appears Eric, Volkan and Adam really hit the bullseye. We’ll make sure to share your experience with them, and if you have any questions or worries, we’re always available to help. Best regards, Lou Bachrodt Chevrolet Buick GMC
"Quality and Service" I found my Tiquan on Lou Bachrodt's website, sent an inquiry, and received a follow up call the next day. Carl Bates was the sales associate that helped me purchase the vehicle. He was well informed and very personable. He put me at ease immediately and worked hard to get me in the right car at the right price. If you are looking for a quality certified car go to Lou Bachrodt and ask for Carl Bates...you won't regret your choice!
Business response:
Vicki, reviews like yours are truly a breath of fresh air! Carl is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best regards, Lou Bachrodt Chevrolet Buick GMC Team
"Great experience!" I would highly recommend Lou Bachrodt VW if you are in the market for a VW! I worked with Lionel and he was extremely detailed, patient, and knowledgeable. He took the time to make sure I had exactly what I wanted and I am so appreciative. Thank you Lionel and Lou Bachrodt!
Business response:
Hi Lauren and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Lionel is a great asset and we're thankful to have him on our team. We appreciate your business! Best regards, Lou Bachrodt Chevrolet Buick GMC Team
"Open minded" We walked in looking for a second car not sure what we wanted. We walked the lot and found several cars in our price range. Jenny was great to work with, she was friendly and accommodating. She kept our budget in mind and was with us through the entire process.
Business response:
Hi and thank you for this great review! We're happy to hear that Jenny took care of you! She is a great asset and we appreciate all that he does. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Lou Bachrodt Chevrolet Buick GMC Team
"Best Experience ever" I inquired about a car online and received a call from Sabrina who setup my appointment. I went in and met with Al Luna. I told him the car I was looking for, he advised me that it was no longer available but he had another car same year but lower miles.. I test drive the car and fell in love!! Al helped me from start to finish and explained everything and answered all my questions. If you are looking for a reliable car go see Al Luna at Lou Bachrodt you will not regret it!,
Business response:
We are truly grateful for this awesome review! We are thrilled that Al was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Best regards, Lou Bachrodt Chevrolet Buick GMC Team
"Great" Great service. Made purchasing a truck simple and easy. Lots of cars to choose from. I highly recommend anyone to stop out here and check them out.
Business response:
Thank you for the great review. We are pleased that we could make your visit simple and easy, and we believe that's how every car buying experience should be. Please let us know if we can help you with anything else, thanks! Best regards, Lou Bachrodt Chevrolet Buick GMC Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.