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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Al was a great guy to work with today!" Al, Had a lot of patience with some snaggles I had to fix on my end, also Al was very informative on showing me things with my new Chevy Trax and let me know I can reach out to him via cell if I have any issues or questions.
Business response:
Hi and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Please let us know if we can ever help you in the future. Best regards, Lou Bachrodt Chevrolet Buick GMC Team
"They are tops in being professional!" Sam was really good at making us feel at ease while purchasing our truck. He was very patient and trusting of us! I love the beautiful facility and the easy location 😀
Business response:
Thank you for writing such a great review about your experience at our dealership! Congratulations on your new truck! We appreciate the feedback and are pleased that your experience with Sam was so positive. We look forward to seeing you again. Best regards, Lou Bachrodt Chevrolet Buick GMC
"New car purchase" I recently bought a new Chevy Malibu. Al Luna was my salesman. I didn’t have any problems and considered my purchase a good one.
Business response:
Thank you for your kind words and congratulations on your new Chevy Malibu! We are happy to hear that everything went well for you. We will pass your feedback along to Al. Enjoy your new car! Best regards, Lou Bachrodt Chevrolet Buick GMC
"Great car and dealership!" Found my perfect Buick today! John Schopf was very helpful and answered all of my questions! This dealership helped me get a great deal on my new car!
Business response:
Thank you for taking the time to write this 5-star review. We strive to provide exceptional service to all our guests and are glad to hear that John helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best regards, Lou Bachrodt Chevrolet Buick GMC
"This space is not allowing me to express! Correct this!!" We genuinely had a pleasant experience today, albeit lengthy for the most part. The sales staff were pleasant and seemed concerned for our needs and desires.
Business response:
Thank you for taking the time to write this review. It’s delightful to know that we were able to provide you with a pleasant experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, The Lou Bachrodt Chevrolet Buick GMC Team
"Helpfull" Always there to answer questions.Gets into our new car and demonstrates all the new devices. Logan was always there to help and express concerns we had about our purchase.
Business response:
Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Logan. Please let us know if we can ever help you in the future. Best regards, The Lou Bachrodt Chevrolet Buick GMC Team
"Excellent experience. Thanks Sam!!!!!" I was able to work with Sam Ferrille again. He listens the the customer, makes them feel at ease, and works magic when asked. Loved everything about the experience. 5 star rating. Thanks Sam
Business response:
Thank you so much for this lovely review! We are so pleased that Sam was able to provide you with an Excellent experience. If there is anything else that we can do for you, please don't hesitate to reach out! Have a wonderful day. Regards, Lou Bachrodt Chevrolet Buick GMC Team
"Thankful" So, this is hard for me to write as I have been a loyal Anderson Ford customer for over 30 years, as my father worked there and was a salesman for even longer. But, I have never had a better experience at a dealership than I did the other day at Lou Bachrodt. I can't even believe the difference in the way they treat you, the amount we got for our trade-in, the amount of financing and so much more. Ford NEVER gave me any of these deals or would even budge or try to help the way Patrick and Fil did, and I was consid... read more
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Sam is the BEST!" We had the most incredible car buying experience here! We found a car online, called about it, and it was waiting for us when we arrived! Everything went positively smooth as silk after that. We even discovered we're neighbors! So cool! Needless to say, we left with a new car that we love, and will be shoppingat this dealership from now on. We highly recommend Sam and the Lou Bachrodt Auto Mall for your next vehicle purchase!
Business response:
Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. We'll be sure to pass your feedback on to Sam. Enjoy your new car! Regards, Lou Bachrodt Chevrolet Buick GMC Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.