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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Unbelievable," My experience as a first time car buyer was unbelievable,it actually made me look at car dealerships with a better attitude. the customer service was remarkable they are very honest and hard working I couldn't ask for anything better than what I received,not to mention fair they answered all my questions wants n wishes I would recommend any person that's looking for a car or truck. I would also like to give a big heart felt thank you to Logan Shaw for helping me with my first car experience/purchase for that ... read more
Business response:
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Lou Bachrodt Chevrolet Buick GMC
"I was overwhelmed by all the car functions but Fil got me th" Fil greeted me with respect and acknowledgement already knowing my mom where he made me feel really comfortable. He treated us like family and made the sale real easy for me
Business response:
We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Malibu purchase " Extremely friendly and knowledgeable employees at Lou Bachrodt Automall in Rockford, Il Felt right at home working with Al for the purchase of my vehicle. Would definitely recommend and will be going back for all my future purchases.
Business response:
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Painless!!" Wow, truly the Best experience I've had at a dealership 😁I am one very happy woman!! Thank You John ...very knowledgeable, friendly, no B.S.😁
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Great experience" I had a great experience here. Logan was very helpful and straight fwd, he kept me informed and helped me get a car i liked
Business response:
Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Lou Bachrodt Chevrolet Buick GMC
"THE BEST SERVICE" Sam and Al G. We’re amazing and very patient with me! They answered all my questions and made sure that I was 100 percent taken care of. Just like family ! Patti he finance director is also amazing ! Such a family friendly company that got my little family and I the perfect car !
Business response:
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Stressfree Experience" Al Luna did a great job and showed a lot of professionalism and patience with me. I felt I received a very fair deal. I'll be back at the end of my lease.
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Sam is the Best" Sam Ferrille is the best salesman! He went above and beyond to get us a great deal and make sure all of our needs were met!
Business response:
We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Very surprised!" Didn't expect to get a car but Dylan worked really hard to get me driving my 2018. Patty did an amazing job also. Thanks!
Business response:
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Lou Bachrodt Chevrolet Buick GMC
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.