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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"They treat you right!" Found a vehicle online and went in to meet with Patrick and Fil to get information, see it and take it out on a test drive. They worked with my wife and I to find the best price and plan possible for us. Needless to say, they were so wonderful, knowledgeable and helpful that we walked out with a new (used) vehicle that we both love!! We will definitely be purchasing from Lou Bachrodt from now on. Can't believe we ever went anywhere else!! Thank you again for all your help today, it is truly appreciate... read more
Business response:
Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Lou Bachrodt Chevrolet Buick GMC
"5 Star" Sam Ferrille and Staff went above and beyond my expectations with the purchase of my new Silverado. Wouldn’t go anywhere else to buy a vehicle.
Business response:
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Very helpful!!!" I was looking for a truck for my older dad. Dan Nd Logan were so awesome with him and also with me. Making sure that he was comfortable with the truck and that he could get in it!!!
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Sam Rocks!" Sam went above and beyond for us. So much that after my wife bought a new vehicle a month or so ago, that I came back to buy a truck from him. I have always been a Ford person, I will always go back here first before going anywhere else. Great job, thanks to Sam (twice in a row)! Sam exceeded my expectations and made purchasing a vehicle a pleasurable experience.
Business response:
Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Excellent customer service! " My husband and I had a great experience with Carl and Fil! The purchasing process was easy and little stress! Thank you!! We appreciate it!
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Top of the Line" After finding several good possibilities on-line for a new GMC truck, I came in and talked to Sam Ferrille. Sam is a real gentleman and has solid expertise in dealing with trucks and potential truck buyers. He anticipates questions and deals quickly and concisely with any issues concerning the vehicles being considered...real information, not just hype. Great experience all around.
Business response:
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Great from Start to Finish" We found the car on-line and right from the start we started working with Sam Ferrille about getting some additional pictures and setting up a test drive. We live about 4 hours from the dealership so before we made the trek there we wanted to be sure the car was the one we wanted. Sam was very helpful and we made decided -- the car was what we had hoped when we arrived. Sam spent about 3 hours total on Saturday working the deal for us and we couldn't be happier. Thanks to everyone at Lou Bachrodt... read more
Business response:
Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Exelent" I got my first car from Al Luna no credit or low credit with his help and the dealership i got my first car i am a 19 year old girl i am so greatful and i wil recomend him .Thanks AL and Lou Bachrodt Automall.
Business response:
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Fantastic Service" Today at Bachrodt I worked with Prosper. After running around all day we ended up with the car that I truly loved. Prosper was great and the service was quite fantastic. I would definitely recommend them to my friends.
Business response:
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Lou Bachrodt Chevrolet Buick GMC
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.