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BMW
- Automotive
- Bayside, NY
About this business
Location details
21427 Northern Blvd, Bayside, NY, 11361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:30 p.m. | |
| Tue | 9:00 a.m. to 8:30 p.m. | |
| Wed | 9:00 a.m. to 8:30 p.m. | |
| Thu | 9:00 a.m. to 8:30 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
I am unsure as to the validity of the "customer reviews" posted on this website. Firstly, the dealership, as another reviewer had mentioned, is a tad bit unprofessional and unfriendly. As this dealership is closest to my home, I have been a customer for about 8 years now. Recently, I stopped by the dealership to lease my 4th BMW and overhead a client advisor nearly shouting at a customer over price. As a result, I had to rethink about my loyalties to this place. Secondly, the service center has some shady service advisors wh... read more
Stay far away. They are so rude, had an appointment and waiting 30 mins just to see an advisor. My wiper blades were shot and he told me thats changed ever year so I was two weeks away from a year and he could not do it and told it's my fault and that he bets they are just dirty and i didnt clean them. I will never go there again.
I have always been a Bemmer person and I have deal with different BMW delaers. Took my car twice to their service center and the two times had really bad experiences with them no doing a good job and having to take the car back after it came out of service. As far as the dealer it self; they are friendly (of course they want your money) but don't try to bring a trade-in they will always give you very lowball offer. I general you can get better quality service in another dealer and more money for your trade-in.
we were never given a firm price onthe car we were interested in. salesperson asked us for an offer but never accepted or rejected it when we balked at their trade-in offer which was a lowball offer. i have decided to look elsewhere for a better deal.
I contacted Bayside to inquire about a CPO BMW X5 on their lot. I was planning to register the vehicle out of state so I also asked them about how the out of state registration process would work. The "Client Advisor" who responded to my email inquiry was very rude and short in her response. There was no introduction to her email, no introduction to the dealership, no information about the vehicle, no information about the out of state registration process, only these 8 words "That offer is not in the ball park" (granted bal... read more
Business response:
Today, at BMW of Bayside we are wholeheartedly committed to providing nothing short of a first class experience for our customers. In the recent past there has been a major change in management and a select few employees are no longer with the organization. This includes the advisor whom this review is speaking of. The new management team’s first priority is making every customer happy and growing the business through referrals. There has been an entire revamp of the internet department and it is now a world class operation ... read more
Absolutely do not go to this dealership!!! I bought a 2004 CPO'd M3. This is my dream car and i've waited years to be able to afford one. I asked several times if it was ever in an accident or had paint work and was told no as they read through the service history with me. After purchasing it things started going haywire..electrical problems, no headlights, tail lights, convertible top not working, door not working. Took it to a local BMW shop and they give me the "real" vehicle history report from the BMW database called th... read more
They lied about the car I purchased, verbally and in their ad, stated that it had leather, however it was actually leatherette! When I took the car back the only thing they were willing to do was void the sale and actually disrespected my wife, saying they couldn't do anything for her that would make her happy. Well obviously, someone who purchases something for the price of leather and receives fake leather won't be happy. They were generally rude, did not apologize for the mistake, and instead tried selling me more expensi... read more
Never buy a BMW from this Dealer. The sales team lies about what is on the car to make a sale. The Dealership Manager makes no effort to satisfy a unhappy customer. I-Drive Navigation is a joke. Portable GPS units are so much better with touch screen, portable units can find the nearest home depot quickly, not BMW. Lexus is far superior.
No, NO, NO!!!! Never go to this dealer for service. You have to wait at leat 3 weeks for appointment. When you arrive on the appointment time, Do not be surprise you have to wait on your car for all in the mornning to just get in to their parking lot. Women answer the phone are rude and when you complain about service they just put you on hold for 30 minutes and another person answer the phone and you have to explain all over again.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,218 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.