This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Bayside, NY
About this business
Location details
21427 Northern Blvd, Bayside, NY, 11361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:30 p.m. | |
| Tue | 9:00 a.m. to 8:30 p.m. | |
| Wed | 9:00 a.m. to 8:30 p.m. | |
| Thu | 9:00 a.m. to 8:30 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Once they get your money, they don't care about what happens to the car. I bought a 2011 CPO, with existing water damage. Used car dealership manager Gutirrez made me run through the hoops to get the car fixed. Please stay away from this dealership! You can't trust the people in there. Bunch of scammers in my opinion! Go somewhere else. There are good trustworthy dealers in Queens and Long Island!
I purchased a CPO 528I from BAYSIDE BMW a few months ago. My main issue with the car was the parking distance sensor was pushed inside the bumper. I took the car first to BMW of FREPPORT and the gladly helped me with the issue. after a few weeks the sensor was fell off again so I called my dealer who sold me the car in bayside HINSON LEE and he told me to go to BAYSIDE BMW SERVICE and they should be able to fix it since I bought the car from them. 1. Dealer visit My appointment finally came and GEORGE FAN at least tried to h... read more
This place is very unprofessional. I brought in my car for service the other day and they serviced the tire and when I went to pick up the car they told me I had to pay for $50 deductible which the finance manager or horrible salesperson did not inform me about. Once I got back in my car, money I had tied up for good luck was also stolen. I will never buy another car from BMW Bayside or service my car here ever again. Also, my salesperson did not take me very seriously when before all of this when I came in to purchase my ca... read more
I have been in Toyotas dealerships that were better than this. Its the worst showroom in America. No waiting room. xxxx W.B mason coffee, no water bottles, no snacks, and no waiting room. Even if you live in queens drive the 15 mins to ralley and go to real professionals. Wouldn't go back if they gave me a car for free. If you want to get ripped off and wait around for 5 hours for the F and I process to be done. Go to Bayside. Its obv that the management it xxx backwards. It clearly shows in the operations.
One. two, three strikes I am out!..My first two times at this dealership was for a simple oil change, called and scheduled a loaner both times, when i get there they said sorry they don't have any loaners left..my third time, I went there for a simple, re-activating of the BMW Assist services, and was told it would take several hours because of various modules needed to be re-programed,, the service advisor insisted I schedule for a loaner and return back. what a waste of day...I asked to speak to their manager (Doug) and he... read more
This is the worst dealership ever. I purchased a 3 series from this dealership and every month I had to take my car in for service. Forget the wait at the service center because you will wait there the entire day only to fix one thing that will lead to something else needing to be fixed. The cars they sell there are never serviced before giving to the customer. After you buy your car there you never hear from them again and if you try to call them they ignore your calls. They have changed Finance Managers there so many times... read more
They are simply dishonest and take no responsibility whatsoever about what they do. They don't return phone calls or emails. After six months of not responding Gianni Marini finally called me back since I coppied the service department in an email. It is now seven months since then and did not hear back from him.
I was sold a certified pre-owned 2011 335i. 4 months after purchase all of the electronics located in the trunk shorted out. After taking it to the service department it was revealed that there was water damage to the electronics. Chrysatalized sea salt covered the bottom of the trunk and the electronic components. In short, the cpo warranty does not cover electronics. The sales manager said he would call the service department which he didn't then completely ignored my calls after that. Yes, bayside bmw sold me a Sandy car.
I have been using Bmw in Great Neck for a long time for service on my car. This experience has been very eventful. Alberto had to get involved when the service advisor lied to me. I thought I would be in better hands but NOOOOOO, things got worse! I have no idea how he has the job he has, he clearly can't handle it. He doesn't follow thru on anything, he lies as much as the rest of the inexperienced people there. The only 2 people who are worth anything to BMW are Marlo and Angela. Marlo is like a godsend. She gets involved ... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,218 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.