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BMW
- Automotive
- Bayside, NY
About this business
Location details
21427 Northern Blvd, Bayside, NY, 11361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:30 p.m. | |
| Tue | 9:00 a.m. to 8:30 p.m. | |
| Wed | 9:00 a.m. to 8:30 p.m. | |
| Thu | 9:00 a.m. to 8:30 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Yes, I can recommend this dealership if you want hassle and bad experience.........The "WORST DEALER", never come back again............ To all my KABABAYAN stay away.....................
Worst people ever ... Bad attitude !!!! Damaged my car and they won't admit ... Picture taken when i arrived no damage before !!! Manager Douglas Foss is a big lier and very stupid to run this prestige dealership !!!
This review is about their car service located in Great Neck. They offer a ride from your home to the service center but they are over an hour late from the promised pick up time after many calls to see the status. The counter personnel have a bad attitude. If your car is out of warrantee they suggest all types of work whether it needs it or not. Their prices are way over other bmw dealers. They keep your car over at least one night. The service coordinators must be on commission. The place is dirty and unprofessional. It's ... read more
I brought a CPO from these folks over this weekend. The whole process with this dealership is not good. Long wait times. Dirty restrooms. Sales folks who promise the world and can't keep up with them. Go find another dealership who can be of better help and value your time.
I recently purchased a Pre-Certified 2009 BMW 335I. I requested that I receive an Oil Service and Change prior to picking up the car from the dealorship in August 2012. I was told that it had been done, and actually had to wait for about 2hours for them to bring it over to the dealership fro the service department. I have had nothing but problems since acquiring this LEMON. !st the heater went out on the car, then, the car had an oil leak, at which time they fixed but I was told that I had to pay a 50.oo labor fee. When I dr... read more
Horrible customer service! My family has always owned BMW's and I bought my car 4 years ago after college. I tend to travel for work and stopped by this location to get my coolant topped off. As soon as I got there, I received an awful attitude because all I asked for was if they can top of my coolant. The guy then stated since I didn't purchase my vehicle at their dealership, I had to purchase the bottle of coolant... really? Just for a top off? I immediately left and made an appointment at BMW Manhattan, got my oil service... read more
BAD CUSTOMER SERVICE!! Where do i begin? Things started off good. Salesman was friendly and willing to negotiate. After that, it all went down hill. I was promised my car in two weeks...ended up being six weeks. The salesman could not give me a straight answer on the delivery of my car and i had to call him several times to get an answer. Manager got involved and at first was very responsive but quickly fizzled out. I was promised sirius radio in my car and two days after having the car, i realized that i didnt have it. i co... read more
I will never return to bayside BMW. The service manager ray was the rudest person I have ever in countered stated that because I am a woman and own a hand bag that I scratched my car when the scratch appeared after I had gotten my car serviced! I have never been spoken to like that in all of my life. I have been. Customer of bayside BMW for years, in the old service department in bayside where staff and managment would run to help you, and will never return or tell anyone to go to bayside BMW. I suppose fallen has gained a n... read more
leased my 1st BMW from Bayside BMW 3 yrs ago. To my misfortune my 335xi coupe was plagued with problems from a bad fuel pump to bad injectors which had my car on a flat bed numerous times. While Marlo the service manager was empathetic to my situation it took negative posts on BMW's facebook and twitter to get satisfaction which I eventually got from BMW not the dealership. On the service side in the 10 or so times I had bring my car in I was met with rude girls behind the desk with nasty attitudes who'd chit chat instead of... read more
Business response:
We felt we extended market based pricing on the vehicle of interest. It is always the customer's right to continue to shop and it seems like you felt that you received better value elsewhere. On the service side we would like to offer to continue to be the dealer for any future service needs and apologize for any rudeness you may have endured in the past. Feel free to reach out to the store manager (Frank Allen) directly via phone - 877-244-9910 or via email at fallen@bmwbayside.com.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,218 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.