BMW

mjp2016 

on DealerRater

9 years ago

I leased a 2013 BMW X1 from Avery and when the lease expired, I returned to Cleveland BMW to lease another and made an appointment to deal with Avery again. I was not disappointed with my decision. Again, he was knowledgeable and fair and worked with me to get a good deal. I look forward to meeting with him again in 3 years. 

Ssw 

on DealerRater

9 years ago

This is our second BMW we have purchased from BMW Cleveland and it was a more Positive experience Ben Guidugli provided us a welcoming, upbeat attitude and a can do approach. He was comfortable and relaxing and took the time to determine what are we're and did a Great job to find the right vehicle for us. We have recommended him to several of our friends and will continue to do so. He was a pleasure to work with and took the stress out of buying a new car. Sincerely Ed and Suzanne Wrobel 

Arden Muckleroy 

on DealerRater

9 years ago

I would like to take this opportunity to thank all of the great people I have dealt with on my latest purchase of a BMW 128 convertable as well as numerous other BMW's I have purchased from them over the past few years. I have enjoyed working with Jim Balala who is more than just a salesman. He is very pleasant to talk to and is truly concerned with placing each customer in the vehicle of their choice. He makes the entire purchase a pleasant experience. I can say this as this is my 88th vehicle (not all BMW's) over my car bu... read more

DAS 

on DealerRater

9 years ago

My initial appointment was supposed to be with the Sales Manager. On arrival he took us to one of the Salesmen, Ron Wesley who was very nice, without saying that we would be working with Ron. During the process and after we decided to get the vehicle we sat with the Finance person, who was also very nice. We were, at the time of signing for the vehicle, given 5 or 6 additional warranty choices that had to be made immediately. I found this to be very uncomfortable and mentioned to the Finance person that we should have been t... read more

Aswan 

on DealerRater

9 years ago

This was the fourth dealership I went to and the last one. As soon as I walked in the door I was greeted with a warm smile and genuine employees. Certainly different the previous dealerships I went to earlier in the day. I was escorted to Avery's office where he intently searched for the car, as the color of the car I wanted was not on their lot. Avery made sure I had the car I wanted and was more then helpful! They made buying a car exciting and a good experience! 

Robert 

on DealerRater

9 years ago

Our Audi purchase was expertly handled by BMW Cleveland. The transaction went well and everyone we worked with was professional. My wife and I would not hesitate to return for another purchase in the future. 

ahkasper 

on DealerRater

9 years ago

As an owner of a BMW and having shopped around at other dealers, I walked into BMW Cleveland with all my questions and challenges in hand. I was at the point of considering another brand of car. I was introduced to Jeff Allen. In a very short time I knew he was more interested in finding me the car I wanted and working with a price I was comfortable with then making a sale for his benafit. We went over and over options and what was really important for the way I used a car. He not only loves and knows his produce but also ca... read more

Lucky Siva 

on DealerRater

9 years ago

Great service,was able to handle everything from out of state. My only knock is the car had a minor chip on the hood when I bought it 

Richard Martin Dragonette 

on DealerRater

9 years ago

I was struck by the fact that Avery was able to make the deal with us without having to run back and forth to his sales manager. He could show us various options in real time, regarding lease terms and down payment amounts. At other dealerships we visited, this was something that only the sales manager, in some secret place, could conjur.