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6135 Kruse Dr, Solon, OH, 44139, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Excellent service..." Had a catastrophic engine oil leak...Danielle was excellent working with the extended warranty company and the dealership where the car was purchased...great experience and awesome loaner Thanks
"New brakes" Excellent service from Mathew. Very friendly. Car was ready on time. Here are my extra words to equal 25 which I want to give a good review because the service was good but this part is stupid
"Exceeded my expectations" Everything was easy and executed flawlessly. From making the appointment, checking in, getting a loaner vehicle, being contacted when work was finished and getting my car back
Business response:
Hi Mike, thanks for leaving us a review. We greatly appreciate your business, and we are happy to hear your recent experience was flawless. Thanks for choosing to service with us!
"Service " We brought our car in for its normal service.. As alway our service advisor Doug Marsh was outstanding. We have been customer for many years and have always had excellent customer service from all the staff...
Business response:
Hello, thank you for leaving us a review. We're ecstatic to have you as a loyal BMW Cleveland client. We appreciate your business, and look forward to your future visits!
"Perfect. Davis Automotive Group was extraordinary " From the moment I walked into BMW of Cleveland, part of the Davis Automotive Group, I was welcomed and taken care of. Wonderful experience overall. Jay Hoegler, Sales Manager has an outstanding team and his leadership was evident throughout the process. Jay is a true professional. I cannot day enough fine things about Jon Lingelbach as well. Extremely knowledgeable, professional and courteous. A real asset to this dealership. I was treated exceptionally well by Tom Hawkins... read more
Business response:
Hello, thank you for leaving us a review. We're excited to hear about your recent sales visit with our whole sales department! We appreciate your kind words, as well as your business. Welcome to the BMW Cleveland family, should you ever need anything do not hesitate to give us a call!
"Very professional service" convenient location, professional and nice people, clean and convenient waiting area. Will be back in 10,000 miles. Will recommend this dealership to my friends
Business response:
Hi Alla, thank you for taking the time to leave us a review. We're glad you had a great experience servicing your vehicle with us. We look forward to seeing you in 10,000 miles!
"Great Experience " The deal was excellent. The people were kind, responsive and professional. The entire experience was simple and enjoyable. We would wholeheartedly recommend BMW Solon to everyone.
Business response:
Hello, thank you for leaving a review on your recent sales visit with Jay and Carolee. We are happy to hear that you had an enjoyable experience, thanks for the recommendation! If you need anything, don't hesitate to give us a call.
"BMW recall service" Excellent customer service. Max was very professional and provided me details of the work to be performed. He was very timely in his communications and very courteous.
Business response:
Hello Ivan, thanks for leaving us a review, we appreciate your feedback. We're glad to hear that your recent service experience with Max was timely and efficient. Thanks for your business!
"M5 2018" Everything was great. Delivered clean in a timely manner. Facility was impressive. Sabrina did a nice job providing what I needed to finalize the deal.
Business response:
Hello, thank you for the review. We're happy to hear Sabrina made your recent experience with us a great one, enjoy your new M5!
BMW has a 4.4 star rating with 1,450 reviews.
BMW is open now. It will close at 8:00 p.m.