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6135 Kruse Dr, Solon, OH, 44139, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I worked with Debbie Bednar to purchase a 2014 BMW M5. Deb made the process very easy and followed up as promised. When I arrived at the dealership the entire staff was very friendly and welcoming. We closed the deal in record time and I was back on the road with my new vehicle in no time.
Our experience buying our BMW at BMW Cleveland was excellent, it was simple and hassle free. Ben is an informative, friendly salesman. We recommend BMW Cleveland!
We were very pleased with the dealership and its level of service. Our salesman/persons were very good to work with: honest, reasonable, fair and low pressure
My experience buying a BMW has been truly rewarding. Jim Balala was the true professional! The patience and attention he provided my wife and me was truly impressive. The car itself, has lived up to all my expectations! Thus far, it has truly been the ultimate driving machine. You sit up a little higher, and there's extreme pride when you're driving a BMW. I'm blessed to have had, and continue to have the opportunity to experience this! Douglas Dykes
Hard decision since all models are fabulous. No problem because Cleveland BMW has the most patient sales team I've ever worked with. Thanks Jeff! Best, John Dumot
I have leased many cars in the past and I was never tested so well and in such a quick, efficient friendly manner. I would purchase there again.
This has been my third purchase from BMW Cleveland. Thorough education process, fair dealing in terms of negotiating the transaction and a smooth closing process. Avery is a class act for sure.
Debbie Bednar did a great job as my Sales Associate. Pleasant, patient, responsive and I felt I got a good deal on the vehicle I wanted with the features I wanted, no bickering. Joe was very pleasant. He did a good job processing the sale. Smooth and easy. Max did a great job getting me oriented to the new vehicle. He is polite, pleasant and capable. Steve Harvey has been very helpful getting me wheels and tires so my car is set up the way I want it. Everyone is polite at BMW Cleveland. Always greeted when I arrive, and alwa... read more
Overall good experience negotiating for and buying a Certified Pre-owned BMW. I've been a happy customer of BMWCleveland for about 10 years and am happy to remain one! While I definitely DO NOT hold this against Ben or Lamont, here are some thoughts on the process that might be helpful in creating an even better experience for future customers: - I would have liked to have been able to move much quicker through the negotiation - but the dealership would not offer a great price for the car (or fair value for trade-in without ... read more
Business response:
Thank you again for the purchase and for taking the time to write the review. It is valuable feedback and we appreciate the comments to improve the experience!!
BMW has a 4.4 star rating with 1,450 reviews.
BMW is closed now. It will open tomorrow at 9:00 a.m.