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BMW
- Automotive
- Solon, OH
About this business
Location details
6135 Kruse Dr, Solon, OH, 44139, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
What more can I say? Top-notch quality service, done in a timely manner, pricing is upfront, communication is great, and Steve and staff are friendly.
Craig Grove provided exceptional customer service from the test drive, to my ultimate purchase of my BMW X3. I appreciate his continued support and professionalism via email or phone; this is truly an exceptional perk, not the norm.
I have purchased my last 3 cars, new and used, from Debbie Bednar. The experience is always perfect. I actually have her number on speed dial.
I purchased my first BMW from Debbie Bednar seven years ago. Since then, I have been sold on the brand and the salesperson. She is knowledgeable, attentive, frank and personable. She knows the products and can best match your needs with the right vehicle and amenities. Over the years, my husband and I have made two additional purchases from her. Not once did we feel pressure to make a decision or close a deal. Each time the transaction was uncomplicated, even enjoyable! What's not to like? Friendly, professional attention an... read more
This was my first experience with BMW Cleveland and my introduction to the brand. I could not have been more pleased with the level of professionalism and personal attention that Donna Steinel displayed during the entire process, for example, contacting me to let me know when the tags and plates would be arriving and showing me how the car's entertainment and navigation worked. I live two and a half hours away from BMW Cleveland and there is a level of trust that a buyer needs to develop when negotiating for a vehicle, unsee... read more
Business response:
Thank you for taking the time to share your comments and welcome to the BMW Cleveland family.
We have owned many vehicles over the years but had never been able to work out an acceptable deal with other BMW dealerships. Avery did a great job of working with us to get to a price/trade value that we felt good about. The staff was welcoming and friendly. I look forward to getting my wife a X3 when her FX lease is up in 10 months.
Jeff was very personal with my sales experience. He noted what I needed and made sure that happened. I will definitely be returning primarily due to the detail to customer service exhibited by Jeff.
I have been leasing cars from BMW Cleveland in Solon since 2009. Ron Wesley worked with me to get the best deal on every car. I appreciate the excellent service and friendly staff. I would recommend this dealership to anyone interested in buying or leasing a BMW. I drive a GT 328 and my husband drives a X6 and we couldn't have made a better choice. Thank you team BMW Cleveland for all of your help. Ron you are the best salesman!!
This purchase was very simple and without pressure. Jim did an excellent job of keeping the interest without suggesting time pressure or the like to make the sale. This low key approach fits well with your target customer
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 1,450 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.