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BMW

4.6

About this business

Location details

31 Old Mill Bottom Rd N, Annapolis, MD, 21409, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.65,035 reviews
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Papa Fall's profile image
Papa Fall 
4 years ago

Service I truly appreciate the professionalism of Mr. Robert. He has been very patient and answered all the questions I have. Excellent customer service! 

Business response:

Thank you for your kind words for Robert! We thank you for your business and look forward to your next visit! 

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Ben Sanderson 
4 years ago

Recall work Fast, friendly and efficient. 

Business response:

Thank you for being our customer, we appreciate your kind words! 

Vince's profile image
Vince 
4 years ago

Bella Good customer service. Amenities in the waiting area were good. 

Business response:

Thank you for being our customer, we appreciate your kind words! 

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Steven 
4 years ago

More done than I expected for less than I expected This BMW service department tries hard to exceed your expectations and often succeeds. Many small actions were done without charge. 

Business response:

Thank you, Steven, for your kind words! We thank you for your business and look forward to your next visit! 

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T Lee 
4 years ago

Stress free service Everything requested was done to a perfection! Service advisor and cashier were very friendly and professional. I love the mechanic’s video tape illustrating all the items that they fixed. 

Business response:

Thank you, T Lee, for your kind words for our staff! We thank you for your business and look forward to your next visit! 

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Dr Edmonds 
4 years ago

Great service and diagnostic Honesty 

Business response:

Thank you for being our customer, we appreciate your kind words! 

Jim's profile image
Jim 
4 years ago

Diagnose and replace ELV Justin very helpful. Car repaired sooner than expected. Very satisfied. 

Business response:

Thank you for your kind words for Justin, we appreciate it! 

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RRM 
4 years ago

Awesome customer service! Immediate attention. Pleasant atmosphere. Responsive to my questions with patience. 

Business response:

Thank you for being our customer, we appreciate your kind words! 

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John Warren 
4 years ago

Great Service Great Customer Service. Relaxed atmosphere. My wife and I picked the vehicle we wanted without being pressured. We even had my Countryman washed while we waited for our new X5. 

Business response:

Thank you, John, for your kind words! We thank you for your business and look forward to your next visit! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 5,035 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.