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BMW

4.6

About this business

Location details

31 Old Mill Bottom Rd N, Annapolis, MD, 21409, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.65,035 reviews
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Chris E's profile image
Chris E 
4 years ago

Great sales staff!! Hunter did a great communicating with me on the status of my car and then walking me through it when it arrived. 

Business response:

Congratulations on your new car, Chris! Thanks for the review and kind words for Hunter. 

RiA23's profile image
RiA23 
4 years ago

Best dealership Ask for Bryan Hidalgo and you’ll be in good hands. He’s incredible at what he does 

Business response:

Congratulations on your new car! Thanks for the review and kind words for Bryan. We hope you love your new vehicle for years to come. 

CP's profile image
CP 
4 years ago

Perfect service Quick, honest, reasonable, first class 

Business response:

Thank you for the recommendation and kind words! 

Name Withheld's profile image
Name Withheld 
4 years ago

Friendly, helpful and knowledgeable sales staff Sales staff were a pleasure to work with. They worked well together, as well. 

Business response:

Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. 

Alan S's profile image
Alan S 
4 years ago

Never any disappointments: Great Service I have had several BMW's and used a few different dealers for service. BMW of Annapolis has been the best experience. They always stay in communication, do great work and keep us informed of what the vehicles need. 

Business response:

Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit! 

Niki P's profile image
Niki P 
4 years ago

Absolutely amazing!!! I had an amazing experience! Since I was in Texas working nights, I decided to put in my application online. David M. (finance) and Thomas B. (sales) both contacted me the next morning. The deal was completed via text and Fedex (paperwork) and I couldn’t be happier!!! I picked up my 2022 X3 (which is absolutely PERFECT) a couple of days after I returned to Maryland. I was in and out the dealership in about 10 minutes. I showed my driver’s license and took possession of my vehicle, which already had lice... read more

Business response:

Thank you for the review, Niki! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new vehicle and have a great day! 

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Lauren 
4 years ago

BMW Service Nick was through explaining what maintenance was needed now and will be upcoming next t service visit. First time I didn’t feel unnecessary service pressure on uncharged bill 

Business response:

Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit! 

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Debra 
4 years ago

Nick, Amber, Heather…Great!! Amber was great with setting up appointment and helping and responding to an emergency scenario with my car. She also expressed empathy and apologized when I relayed that a call days earlier (Friday, 3/18) to another assistant when scheduling my appointment was to have someone reach out to me about a question I had about getting my car in and was to have scheduled a loaner car for me. No one returned my call and when I called back on Monday and spoke with Amber I learned that a loaner car was not... read more

Business response:

Thank you Debra for your kind words for Nick, Amber, and Heather! We are so glad we were able to provide you with a great experience and exceed your expectations! Please let us know if there is anything else we can help you with. We look forward to your next visit! 

Mary's profile image
Mary 
4 years ago

Service Staff was very professional and keep me updated on everything they were doing 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 5,035 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 7:30 a.m.