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BMW
- Automotive
- Annapolis, MD
About this business
Location details
31 Old Mill Bottom Rd N, Annapolis, MD, 21409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great service! Wonderful service! Loaner was great, JB and Jane were very helpful!
Business response:
Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!
Andy Alexis=BMW excellence Andy recently sold me my X6. Amazing experience. Very professional…great advice on features selected. The car came much sooner than expected. As long as he’s at BMW I will find him!!!!
Business response:
Thank you for your kind words for Andy! We are thrilled that he provided you with a great car buying experience. Congratulations on the New Vehicle!
Outstanding experience Great services. Very friendly and professional representative (experts) that make my first visit an outstanding experience!
Business response:
Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.
Clear video update on work Clear what had to be done and shown on video. Good analyses and appreciated the complimentary carwash.
Business response:
Thank you for your kind words! We are thrilled that you had a pleasant service visit!
A Hot Buggy for a Spirited Granny! This is a repeat transaction for me with this BMW dealership. The longtime leadership of Manager Richard Saah was evident again. I settled upon a spunky 2002 X3 SUV M Sport model. Richard and his team delivered a straight forward, no nonsense sales contract, complete with trade-in, that I had no difficulty accepting. Arnita Wilson, my engaging, smart, cooperative sales rep was a pleasure to work with. She is consumer oriented and works hard to ensure her clients get the best deal they can w... read more
Business response:
Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new vehicle and have a great day!
Perfect buying experience! I worked with Arnita and she was amazing! We worked together on a customer order for an M240i and she worked with me on making sure the build was perfect and gave me timely updates about the process. Pickup was a breeze and I was blown away by the support and compliance with my requests! 10/10!!!
Business response:
Thank you for your thoughtful review, Shaun. We're glad to hear you had such an outstanding experience working with Arnita. Please let us know if we can ever assist you again in the future!
First Impression Best Impression Thank you so much Jeremy for your awesome customer service you made my first time visit a comfortable one I know for a fact I will be returning for future services 😊 Thanks BMW Annapolis
Business response:
Thank you Mellissa for your kind words for Jeremy! We are thrilled that he provided you with a great visit. We look forward to your business with us again!
Prompt and courteous Service was spot on … got us in quickly, did a thorough review and service call and were exceptionally professional and helpful Jane was excellent !
Business response:
Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!
Great Service - M3 I took my M3 for its break-in service on 3/5. I was promptly greeted by the service team when I walked in and was checked in quickly. The service advisor told me it would take 1.5-2 hours for the service. My car was done and washed in just over an hour—super happy with that! The service department also sent a video of the team working on the car. I felt very comfortable and relaxed the whole time. I highly recommend this dealer/service department! I’ve been coming here for years.
Business response:
Thank you for your recommendation kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with a fast and enjoyable experience!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 5,035 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 7:30 a.m.