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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Exemplary Customer Service" Wow! I am so impressed with Catonsville BMW and the professionalism and swiftness offered to me in transporting my 328d x-drive wagon to the dealership, fixing my flat tire, and returning my vehicle to my driveway! My service rep, Keon Tobin, is the best for making that all happen. He relieved me from the worry of not having time and made the experience effortless and pleasant. Thank you so much!
Business response:
Congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a wonderful day!
"Great job!" Very reliable and professional services!! BMW Catonsville staff are very courteous, and trying their best to meet the time lines. I love it. Thank you for all you do.
Business response:
Thank you for the great feedback! Our staff is dedicated to providing top notch service and quality work you can trust. If you're ever in need of more help, please let us know!
"CHEERS....where everyone knows your name. :)" Neil......also known as NORM from Cheers is the BEST. Confident, straight to the point, price conscious and simply a good guy to know and trust when servicing your BMW. Thanks Neil. See you next service time. Brittany thanks for sharing the munchies as we were starving having missed lunch and awaiting dinner. :)
Business response:
Hello, we are glad we could help! We look forward to your next visit! Take care!
"Very helpful and streamlined purchase process" Benn was a truly fantastic help in my purchase of a 2015 328i GT CPO. I strongly recommend him to anyone that is looking at new and/or used BMW's.
Business response:
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Benn. Have a great day!
"BMW X4 SALES EXPERIENCE" Harold Blackwell was very knowledgeable in sales information and helpful in financial direction. His demeanor was calming for me to think through this purchase process. I have a few more test drives on the 2019 models and the X4 is at the top of my list.
Business response:
We're so glad you had such a great experience at our dealership! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"New BMW Owner" My salesman Mr. Benn Edwards was very professional, knowledgeable and helpful. I never felt pressured and he went to great lengths to ensure that all of my questions were answered and that, I got the BEST deal on the car that I really wanted! My transition to finance was smooth, pressure free and efficient. I am truly a happy and satisfied customer and look forward to doing business with BMW of Catonsville in the near future. Much thanks to you ALL!
Business response:
Hello, it's experiences like yours that really keep us motivated! If you're ever in need of more help, please let us know! We hope you have a great day!
"Hassan " The financial manager was so helpful before I purchased the car. He will barely return my phone calls now about a simple registration question. Bad service once they have your money.. be cautious
"Excellent Customer Service" After reviewing the BMW website, I selected car preferences. Once I submitted my preferences and advised that I was open to talking to a salesman, I received responses from three BMW dealerships. Out of the three dealerships, Harold Blackwell from the Catonsville location followed up with me and was very responsive to my additional inquiries. Harold was very thorough in the information that he sent me. It made my appointment on Saturday, 10/13/18 more efficient. He had the car I was interested in... read more
Business response:
Hello, thank you for your kind words and congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Please reach out to us if there is anything else we can do for you! Take care!
"Amazing service " Brittany is the BEST service advisor! She’s always ready to help and provides exceptional service. Whenever I take my vehicle to the dealership, I know it’s in great hands! Thank you...
Business response:
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! If you're ever in need of more help, please let us know! We hope you have a great day!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.