This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Keon provides great service. I skip closer BMW dealers to..." Keon provides great service. I skip closer BMW dealers to go to Catonsville because of the service he provides. My wife also services her BMW with Keon.
Business response:
Hooperedward, we strive for a high level of customer satisfaction in all aspects of our dealership. We're happy you found our staff to be so supportive during your experience here at BMW of Catonsville. Thank you so much for your kind review; we are happy to pass along your comments to Keon here at BMW of Catonsville and recognize his hard work and dedication! We hope to be of service to you again in the future. Best wishes, BMW of Catonsville
"Brittany was an awesome service advisor she let me know..." Brittany was an awesome service advisor she let me know about my car and kept me very updated on everything and had me in and out :) love her she is the best!!!
Business response:
Mech8789, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Catonsville. Thank you so much for such a wonderful; we are happy to pass along your comments to Brittany here at BMW of Catonsville and recognize her for all her dedication and hard work! We hope to be of service to you again in the future. Best wishes, BMW of Catonsville
"Brittany from this location helped me! She is really nice..." Brittany from this location helped me! She is really nice and professional! She had great recommendations and explained the importance of regular maintenance! She’s friendly and helpful!
Business response:
Lovety99, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for your kind review; we are happy to pass along your comments to Brittany here at BMW of Catonsville and recognize her hard work and dedication! We hope to be of service to you again in the future. Best wishes, BMW of Catonsville
"Excellent sales staff. Very helpful and knowledgeable...." Excellent sales staff. Very helpful and knowledgeable. The process was very smooth and we got a great deal on a great car. Love our new car!
Business response:
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!
"Great buying experience!!!!!" Korey Mathews and Andrew Lippincott were very professional and took great care of us. They went out of their way to make us comfortable and informed during the complete process. We have never had such a great experience when purchasing a car. Would highly recommend BMW of Catonsville for your next car purchase!!!!!!
Business response:
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Best buying experience I've had at a car dealership" I was very impressed by how helpful Benn Edwards was at providing all the information I was looking for. I did receive excellent personalized attention from Benn and he was very prompt in responding to my queries and in subsequent follow up. He made the whole buying experience seamless and I would highly recommend him to other folks who have the opportunity to work with him. Sigis Skirpa oversaw the entire process and was extremely helpful. We enjoyed working with him and... read more
Business response:
Manu, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our customers to feel this way when leaving our dealership! Take care!
"Excellent and the best car service I have ever received " Harold Blackwell, Jin in Finance and the Sales Manager went out of their way to ensure that my car was exactly what I wanted, affordable, and good service overall. It was worth driving from Pennsylvania and I consider this my new car dealership that I will purchase any future vehicles from. I walked away confident that I received the best deal above any other dealership that I have worked with. Harold was truly amazing with following up and keeping me informed every ... read more
Business response:
Lgaracia, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!
"I was referred to Harold Blackwell by trusted friends and..." I was referred to Harold Blackwell by trusted friends and my new sales experience was the best to date, by far. Even though I decided not to purchase a car at this time, the time, patience and expertise provided by Harold was top notch. He was NOT pushy and this essentially unheard of in this field. When I purchase my next car, I will definitely call Harold first!
Business response:
Congratulations on your new vehicle, Nicole! Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
"Purchase of car" I worked with Jae and Korey both, but when I returned to purchase I worked with Jae. He was very helpful and showed empathy as to my needs. Both were very professional in their tretment of my wife and I.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.