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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Great Experience" Harold was great. I was 7 hours away from this dealership and he answered all my questions over the phone and via email in detail and in a timely fashion. When I went to pick up the car the process was very smooth and I had a wonderful experience.
Business response:
Hello, thank you for your positive review. We're glad to hear that you found Harold here at BMW of Catonsville so helpful in the purchase of your new vehicle. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville!
"All that, and a BMW..." Harold (sales) and Dave (mgr) gave me a sense of professional automotive treatment one wishes for, but only in there dreams. Getting what I needed seemed more fun than a magic lamp because it was so real. Also got an lM-series that performs beyond my dreams. Seems they'd be good at anything, and that they're at MileOne working with BMW just makes perfect sense for my family's benefit. So glad for the experience, so glad it mattered to them and when things really matter - BMW in Cantonsville, MD. is w... read more
"The Best Service Advisor " My service advisor, Keon Tobin is the best service advisor ever! From scheduling current work to recommending future service, he always makes my visits a joy. I live in PGC but I drive to Catonsville to service my car. Thank you Keon!
Business response:
Angel, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
"My BMW experience " Buying my SUV was a great experience it was so awesome my salesman was great he was very attentive and very patient he new just what I was looking for
Business response:
Congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
"Good experience and a good deal!" I went in with less than perfect credit and a modest down payment. I left with a Great deal and the financing I wanted. Highly recommend Catonsville BMW!
Business response:
Hello, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!
"Excellent " Our salesperson Kourosh Nadali was amazing and knowledgeable. He helped to pick the perfect car for us. Also Sam Choi helped us to get good deal on financing. Highly recommend!
Business response:
Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!
"Brittany hill or (Smiley😀) as I call her is the best..." Brittany hill or (Smiley😀) as I call her is the best service advisor I’ve ever had the pleasure of interacting with. A true professional who makes it her business to ensure client satisfaction. Face it.. no one is happy about a service bill but somehow Brittany makes it a fun event every time I swipe to pay for the upkeep on my 7-series. Great job! She is the reason why I drive past Owings mills bmw only 2 min from home and come to Catonsville bmw for service.❤️🏆 W... read more
Business response:
We strive for a high level of customer satisfaction in all aspects of our dealership. It is great to hear that Brittany was able to take such great care of you. We hope you continue to choose us for all your automotive needs! Take care!
"Very kind and helpful staff!!!" I purchased a used BMW 3-series car recently and I am very satisfied with the service at the BMW of Catonsville. Specifically, Jae Lim, who is the one managed my purchasing, was very kind and helpful with the whole process.
Business response:
Ben, thank you for your support! We're happy we could help. We want all our customers to feel this way when leaving our dealership!
"I’ve bought vehicle from BMW of Catonsville, and have..." I’ve bought vehicle from BMW of Catonsville, and have worked with Jae Lim. I can’t say enough regarding the exceptional service I’ve received from his sales to business team since I’ve stepped foot in this dealership. They don’t push an agenda, as many other dealerships I’ve visited have, but work with you to find the best possible solution to your specific need. I recommend Jae Lim, and the BMW Catonsville team, to all my family and friends because I believe these a... read more
Business response:
Hello Hugo, thank you for taking the time to highlight our staff's outstanding customer service! We're glad Jae could assist with your purchase, and we hope you continue to choose us for all your automotive needs. Thanks again!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.