This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Very pleasant and knowledgeable salesman to deal with." I've dealt with BMW of Catonsville for years, and every experience is rewarding. Abe will go out of his way to please you, knowing that a happy customer is satisfied and is a returning customer.
Business response:
Hips, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville!
"Keon Tobin goes beyond expectation" Keon is great. I worked with him since my purchase of the car here and he is always of great help. He is professional, polite and effective. He simply put the clients first and makes the best advice for the interest of client. This is the part I liked the most. The communication experience feels smooth and I feel comfortable to trust his advice. He helped me quite a few times but this time is different. He went beyond my expectations and helped me in a way that makes me really help. Thumb... read more
Business response:
Richard, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville!
"Keon Tobin, An Exceptional Service Advisor. This is a..." Keon Tobin, An Exceptional Service Advisor. This is a professional who has mastered his craft. Keon knows the rule of listening and putting the needs of a customer first. Want to schedule a quick appointment? Call or text Keon and thank me later. Keon is very gentle, kind and soft spoken. He will provide you with status updates while your car is at the dealership and will make sure you are very satisfied with every bit of the service provided before you leave dealers... read more
Business response:
Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help. Take care!
"Awesome" When I got into my car on Monday morning the low pressure/do not drive more than 50 miles light greeted me. I drove directly to the BMW Catonsville service center where Neil Taylor took excellent care of me. Without having an appointment, not only was my tire taken care of, but I was also able to get the oil change I needed. Additionally I was put into a loaner and was able to go to work. This group is awesome; I can not say enough good things about them.
Business response:
Lauriet, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
"It was nice to meet Abe. He had my used infinity in front..." It was nice to meet Abe. He had my used infinity in front of the store ready to go when i showed up at the dealership. He wasn’t pushy for the sales and saved me a few hundred of dollars. He made the transaction go by smooth and quick. I would highly recommend Abe and would totally go to him again for any future car sales. Thank you Abe
Business response:
G37 X S, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
"Great experience after two car purchases. " Great experience with BMW of Catonsville particularly Benn, Jerry and Sigis. We were able to come to deal very quick and with no headache on my 2nd BMW purchased from them. Recommend buying your next BMW there. Service has always got me right in and out on my last BMW. No complaints.
Business response:
Gilbert, It is great to hear that everything was completed quickly and to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
"Very helpful great trade in and easy to deal with John..." Very helpful great trade in and easy to deal with John Treat was helpful in every way.My X3 looks great and drives smooth we love it
Business response:
John, thank you for your high star rating. We're happy to see that your experience with us was excellent! Please let us know if you have any additional questions about the services you received and thank you again for choosing BMW of Catonsville!
"This is the second vehicle we purchased from this..." This is the second vehicle we purchased from this dealership since the staff is very courteous and take extra steps to meet their customer satisfaction.
Business response:
Jessica, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
"greate experience" I had a great experience with Jamie and Jae at BMW of Catonsville. They were very helpful and professional. And Jae was very informative, courteous and friendly. He helped me beginning to the end along with Jamie in service department. I was having problem with my 2014 BMW X5 and I didn't know where to fix. So I took the vehicle in local mechanic shop usually I get oil change from and they told me to contact BMW dealership near by for warranty work. But, I was afraid that I end up paying more for whatever... read more
Business response:
Candy, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership! Safe travels!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.