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BMW
- Automotive
- Lakeland, FL
About this business
Location details
4285 Lakeland Park Dr, Lakeland, FL, 33809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I purchased a pre owned vehicle and my salesman, PJ Nunez make the experience perfect from the first phone call regarding the car to driving off in my new car. I will definitely be back to Fields and to this salesman.
Business response:
Congratulations on your new vehicle! I will make sure to pass along your positive feedback to PJ and share this with our team. If there is anything we may do to better serve your automotive needs, please let me know. Sincerely, Gary Gordon, General Manager.
Sales rep and fi manager were great and helpful. They took the time to review the options, the features of the car, and explained the terms of the deal. They made an overwhelming process go smoothly, and I left very happily with my brand new bmw!
Business response:
That's great to hear and what we strive for on every visit - "concise, helpful and friendly" service. If there is anything else we may do to further improve your ownership, please let me know. Congratulations on your new BMW and thank you for choosing Fields BMW! Best Regards, Gary Gordon, General Manager.
We recently bought a new BMW Li from Fields in Lakeland. Furman Clark found us the perfect car in just a short time after exploring our goals with us. The staff was great to work with and we met the sales manager, John the service manager and others . Tina in the service department is an old friend and knows us well and really made us feel welcome. We look forward to working with the entire Fields family. Gay Martin
Business response:
Wow, that's amazing and congratulations on BMW number 5 from us! We certainly appreciate your continued business, it's our pleasure to continually provide you with exemplary service. If there is anything else we may do to better serve you, please let me know. Thanks for being part of the Fields family! Kind Regards, Gary Gordon, General Manager.
THE DAY THAT I CAME TO THE DEALERSHIP I WAS ONLY LOOKING - WITH NI INTENTIONS TO BUY. MS MELISSA MUMBAUER GREETED ME AND ANSWERED ALL MY QUESTIONS. HER SHOWING ME DIFFERENT OPTIONS ON PURCHASING THE CAR IS WAT MADE ME GO BACK THE NEXT DAY TO PURCHASE IT. SHE GAVE ME EXCELLENT SERVICE. ,
Business response:
That's great to hear and congratulations on your new vehicle! If there is anything else we may do to further enhance your ownership experience, please let me know - we are delighted to help. Thank you for choosing Fields BMW. Kind Regards, Gary Gordon, General Manager.
Service department made a quick diagnosis of my car problem and repaired in a timely manner. Mark the tech explained the problem very clearly when he explained the problem.
Business response:
Thank you! I'm delighted we were able to get your issue resolved. Your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields' family. Thank you for taking the time to share your recommendations. I will make sure to pass along your positive assessments to Mark and our team. If there is anything we may do to further improve on your experience with us, please let me know, as I'm delighted to help. Warm Regards, Gary Gordon, General Manager.
Sales representative was very helpful and straight forward, closing the deal was quick and easy. Time spent at the dealership was by far the shortest time every when making a purchase.
Business response:
Thank you, Carl, we're pleased that you enjoyed your experience! If there is anything else we can do to elevate your experience with us, please don't hesitate to ask. Sincerely, Gary Gordon, General Manager.
Albert Darby comes through again! He has consistently provided excellent customer service for all our repairs. All work was done when promised and he makes us feel as though we're his only customers.
Business response:
That's fantastic! That's the kind of experience we strive for every day. I will make sure to pass along the kudos to Albert and share with our team. Thank you for your pleasant remarks and for your continued business. Warmest Regards, Gary Gordon, General Manager.
I had oil and filter change for my bmw z3 . Something magical happened after the service engine sounds great everything works perfectly. Free car wash friendly atmosphere first class treat. What else I can look for?
Business response:
Thank you! We appreciate your kind words and your business! We are also delighted that you're enjoying all of our complimentary amenities. It's our pleasure! Sincerely, Gary Gordon, General Manager.
Low tire pressure indicator lit up on my way to work. Brought my car in without an appointment. Albert got me all fixed and back on the road very quickly. The service, as always, was excellent.
Business response:
Your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields' family. Thank you for taking the time to share your recommendations. I will make sure to pass along your positive assessments to our team. Warm Regards, Gary Gordon, General Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,464 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.