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BMW
- Automotive
- Lakeland, FL
About this business
Location details
4285 Lakeland Park Dr, Lakeland, FL, 33809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Stacy Lague service advisor at Fields provided me with a great job , knowledgeable and courteous service. They were outstanding in their service.Great customer service!
Business response:
Thank you, Mr. Wolf for your kind words and for your business. It's our pleasure to serve your automotive needs and if there is anything else we may do to enhance the quality of your ownership. Please let me know. Warm Regards, Gary Gordon, General Manager.
In buying my first BMW I was pleasantly surprised with how easy the process was and sociable and helpful my salesman was. I'm only 19 so buying a new car was a bit scary, but he worked with me and made it very easy to see my options and what he could do for me, always putting me first! I love my new car and I'm so grateful for all the help from PJ!
Business response:
Thank you and congratulations on your first BMW! It's reviews like yours we strive for every day! If there is anything else we may do to heighten your ownership experience, please don't hesitate to contact me. Thanks for being part of the Fields family and have a Happy New Year! Warmest Regards, Gary Gordon, General Manager.
I have no complaints. I had found a used vehicle online that I was interested in. My interaction through emails and at the dealership was always very pleasant efficient. Throughout the negotiations and after all was said and done I felt that neither side were cheated in any way.
Business response:
Thanks for your business and for your kind words. Please enjoy our many amenities like our Car Washes that are free of charge when you purchase from Fields. Sincerely, Gary Gordon, General Manager.
Ask for the salesman name Magic ..Best place I have ever bought a car from...He didn't waste my time ... 5 star service from start to finish ..
Business response:
Thank you so much for taking the time to give us your feedback and comments on your experience at our dealership. We truly appreciate your business and we welcome you to the Fields family. If there is anything that we can do to assist you in the future, please do not hesitate to contact me. Best Regards, Gary Gordon, General Manager.
The entire experience was, without doubt, the easiest car buying experience I have every had. Thanks to Client Advisor Mr. Furman Clark, he guided and directed me throughout the process. He is a very professional and courteous representative for Lakeland BMW! Thanks Fields BMW and Furman Clark! My new BMW Dealership and Advisor of Choice! C Jordan
Business response:
Thank you for the kind words about our store and Furman! We're delighted to have exceeded your expectations! The next time you come in for your car wash, please swing by my office and let me know if there is anything else we can do to elevate your ownership experience. Sincerely, Gary Gordon, General Manager.
Majed Nasrallah at Fields BMW along with Melissa in financing made my car buying experience a GREAT one! Majed worked with me and got me exactly what I wanted. They are super friendly and they followed through as expected. They not only met my expectations, they exceeded them. This is the second brand new car I purchase from Majed, and I would never go anywhere else. I really enjoyed my X3, and I absolutely LOVE my new X5. Thanks Fields BMW!!! ????
Business response:
Thank you for your compliments and for your business! We love making the car buying experience an enjoyable event for our customers! Sincerely, Gary Gordon, General Manager.
First time at BMW Lakeland,FL.We are very satisfied with the wonderful customer service that with received from PJ,very friendly,hones,and courteous.He make ours process going very easy and fast.Thank you PJ you are the best of all the sales persons that with have had being deal in the past with others BMW dealership sales.Gracias and Merry Christmas.
Business response:
Welcome to the Fields family, mdealer! Excellent customer service is our top priority on every visit and I'm delighted we provided you with it on yours. If there is anything else we may do to enhance your ownership, please let me know. Merry Christmas and Happy Holidays to you as well! Warm Regards, Gary Gordon, General Manager.
I am very satisfied. I dealt with Mr. Frank Barreto. He was courteous, polite and very professional. I am sure we have establish a long term relationship.
Business response:
Thank you for your excellent marks! It's our pleasure to serve your automotive needs. If there is anything else we may do to elevate your ownership, please let me know. Kind Regards, Gary Gordon, General Manager.
Your dealership went above and beyond to earn our business and satisfaction. My husband surprised me for my birthday with a new BMW. He worked with PJ who was honest, courteous, extremely helpful. PJ went out of his way to help my husband pull of the surprise of the century. Needless to say I am on cloud nine driving around in my new vehicle. I would highly recommend this dealership and would our adviser PJ. He was not only professional, but an all around great guy!
Business response:
Thank you for your excellent remarks, gatorteacher. We'll be sure to give PJ and our team a pat on the back. We're delighted to have exceeded your expectations! The next time you come in for your car wash, please swing by my office and let me know if there is anything else we can do to elevate your ownership experience. Sincerely, Gary Gordon, General Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,464 reviews.
When is BMW open?
BMW is open now. It will close at 5:00 p.m.