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BMW
- Automotive
- Katy, TX
About this business
Location details
20822 Katy Fwy, Katy, TX, 77449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Service Appt My service guy was excellent!!!! I forgot my service guys name but he was excellent and my service did not take long.
Business response:
Hi Service Guy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service Once again I received great service. Was a ?walk-in? with brake fluid issues. Marvin Barahona took care of me immediately.
Business response:
Hi Elizabeth Straznicky, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Emissions Light and Other Small Fixes a Success I have a 2019 440i that barely has 10,000 miles on it (I bought it in December 2018). My emissions light came on, so I made an appointment to take the car in. While there, I also pointed out a few minor interior issues that needed fixing: the silver plate surrounding the gear shift was bubbling and one of the radio buttons had cracked. I really was disappointed that the small issues occurred as I barely drive the car (5k a year), and more expensive cars should have quality part... read more
Business response:
Heather Mitchell, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BMW Body Shop Joe Sonnier was pleasant and very helpful. He handled every detail of my repair with total professionalism.
Business response:
Hi Kendall Guillory! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Satisfied service customer Brought my E46 in for the airbag recall and was in and out quickly. Service writer treated me as if I had just bought a new car from the dealer. Very friendly professional service from all the staff while we waited. Will definitely return with my other car and for my next vehicle purchase
Business response:
Hi Michael Marquez, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service David McCormick is a great service manager and easy to work with. If you need someone who will give you great service and who will not play games he is the man you want to work with. I recommend him and BMW west Houston my family and I will continue to use them as we have for over a decade.
Business response:
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Experience Nice place to buy a car and the service advisor are awesome, specially Jose Maldonado, the one who helped me
Business response:
Brian Cerritos, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at BMW of West Houston.
First Oil Change Didn?t pick up car when scheduled, but they made it up by good customer service and returning the car quickly
Business response:
Kent Davis, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service experinece at BMW of West Houston David McCormick in Service department is an outstanding person. He is an excellent listener, knowledgeable, and extremely customer focused. I have consistently gotten outstanding services from him every time I went to the dealership for servicing my X5. He always greets with a smile and listens to the problem with open mind. I rate him as Excellent and outstanding service provider. He is a very good man. All the best.
Business response:
Mohammed Islam, your satisfaction is our top priority. We look forward to your next visit! Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,805 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.