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BMW

4.5

About this business

Location details

20822 Katy Fwy, Katy, TX, 77449, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.55,805 reviews
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Trenton Murphy's profile image
Trenton Murphy 
4 years ago

Nick C Nick was really helpful and an overall cool guy to work with. 

Business response:

Thank you for taking the time to let us know how we did. We hope you have a great day! 

Gregory Winslow's profile image
Gregory Winslow 
4 years ago

Major X3 Service at BMW West My X3 needed work on the front end as well as shocks and the service was excellent! Service Advisor Mario and Service Manager Randy were exceptional in communicating the needed repairs and cost - which was fair and reasonable. I could not have been more pleased! 

Business response:

Gregory Winslow, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Adrienne Ideozu's profile image
Adrienne Ideozu 
4 years ago

Adrienne David in service at Katy, TX BMW was so polite and helpful! 

Business response:

Adrienne Ideozu, thanks for your praise and kind comments about our team. Thanks again for taking the time to leave us this information about your recent visit. Take care! 

Marlon Wilkins's profile image
Marlon Wilkins 
4 years ago

Great Service I?ve been bringing my 2 BMW?s to momentum west for 5yrs... wonderful people awesome facilities 

Business response:

Marlon Wilkins, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston! We can't wait to see you again. Have a wonderful day! 

Oney Erge's profile image
Oney Erge 
4 years ago

oneyerge@gmail.com My customer service representative for the service was David McCormick. He was very helpful. Thank you. 

Business response:

Oney Erge, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Juan Lizama's profile image
Juan Lizama 
4 years ago

Service on my 2014 535i I personally would like to thanks Joanna Wolf for her help she was very friendly and knowledgeable about everything that needs to be done on my bmw I definitely keep my business with Bmw West Houston 

Business response:

Thank you for taking the time to let us know how we did. We hope you have a great day! 

Marcela Halvorsen's profile image
Marcela Halvorsen 
4 years ago

MarcelaHalvorsen@comcast.net Juan Maldonado was very good at listening and taking care of the repairs. 

Business response:

Thank you for taking the time to let us know how we did. We hope you have a great day! 

Russel Ritz's profile image
Russel Ritz 
4 years ago

Fabulous and courteous service. Joanna helped me with my service. She was very cordial and helpful. I will return there for service. She thoroughly explained my repair options and suggested services. 

Business response:

Thank you for taking the time to let us know how we did. We look forward to your next visit! Take care! 

Elaine Hubbard-palmer's profile image
Elaine Hubbard-palmer 
4 years ago

BMW West Houston-Barahona Great customer service and facility Covid-19 social spacing well done 

Business response:

Thank you for taking the time to let us know how we did. We hope you have a great day! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 5,805 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.