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BMW

4.5

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

20822 Katy Fwy, Katy, TX, 77449, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.55,805 reviews
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Thomas Rehr's profile image
Thomas Rehr 
4 years ago

Repair of battery issues. Repair took several days which was regrettable but understandable given the complexity of the battery/electrical problem. 

Forrest Lacy's profile image
Forrest Lacy 
4 years ago

BMW of West Houston Service Dept. Quick, professional, helpful, friendly. All work done exactly as specified in time estimated 

Juliana Barnes's profile image
Juliana Barnes 
4 years ago

BMW west Dealing with BMW West Service Department is the reason my next car will be an Audi. I LOVE my X5, but dealing with the service dept is not worth. My husband owns an Audi and I hate to agree with him on that, but I should have bought an Audi. 

Julio Aviles's profile image
Julio Aviles 
4 years ago

Great experience On my second time having Vinnie helping on a new vehicle he made it so easier! Great please and nice people to work with. 

Manuel Gonzalez's profile image
Manuel Gonzalez 
4 years ago

Service Excellent Customer Service from my service advisor. 

Tom Logans's profile image
Tom Logans 
4 years ago

Collision Review Collision appraisal and provided the updates on the status of my vehicle. 

Evelyn Benitez's profile image
Evelyn Benitez 
4 years ago

Ms Evelyn Benitez Joann kept me in the loop of things, via phone calls/texts and e-mails. Great communication and very detailed and informative. Wonderful for a very busy person like me, always on the road. Thank you so much Joann! BMW service is very fortunate to have you! Great experience, hope all other customers experience the same. Evelyn Benitez 

Alton Reid's profile image
Alton Reid 
4 years ago

Alton Reid Joanna was an excellent service advisor and my experience was excellent. Thanks Joanna 

Vigen Ghazarian's profile image
Vigen Ghazarian 
4 years ago

Excellent Service.... Proactive staff. Probably one of the best BMW dealerships (in my 30 yrs experience with BMW). Staff are extremely professional and helpful at every turn. Kudos to each and every one of them. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 5,805 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.